Excellent
Based on 545 reviews
Mod in Japan4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Mod in Japan is your source for Aftermarket Performance Car Parts and information. We are an international auto restyling distribution and product development company. We currently distribute over 100+ brands across all categories, focusing primarily on Japanese vehicles. Mod in Japan also imports products directly from Japan with assistance from our partners at NOVEL Racing Japan. Our mission is to source only the best automotive products globally and make them available affordably and quickly. We hope to inform the aftermarket performance community and be a positive service by educating our customers. As auto enthusiasts and car lovers ourselves, we will continue to develop new and exciting products for our community.
Mod in Japan (modinjapan.com) has 545 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
545 approved reviews, newest moderated first
Jason T.
Absolutely wonderful to work with. Always very prompt communication with me about timeline and things do my purchase.
Reply from Mod in JapanOct 14, 2025
Our team always tries to provide the best customer support so we're really happy to hear this. Thank you!
john V.
Trust worthy site, I will do business with them in the future.
Reply from Mod in JapanOct 14, 2025
We appreciate the support, especially as a small business. We look forward to working with you again!
Pablo G.
Service was the best and super fast shipping thank you guys
Reply from Mod in JapanOct 14, 2025
Thanks for taking the time to leave a review! We're happy we provided a great experience and we hope to serve you again!
Peter N.
Excellent communication and customer service.
Reply from Mod in JapanOct 14, 2025
Thank you for the kind review! We look forward to helping you again.
Ryan
The best price around and the fastest shipping I’ve experienced from any company. I haven’t installed yet, but after a full inspection, I see nothing wrong. It looks like a well packaged and well received product.
Reply from Mod in JapanSep 18, 2025
Thank you for supporting our small business! We're happy to assist with any installation questions and look forward to working with you in the future!
N&W A.
Awaiting to resolve poor product delivery, quality control concerns with Mod in Japan and Invidia. Weeks have gone by with no solution to date. We have a very disappointed customer as well. Being a small shop in PA this is unacceptable. We have lost time and money due to this mess. The money offered from Mod does not quantify for hours lost and a long term customer's loyalty. Invidia's promise is to provide a high quality product. This was missed due to Mod being a middle man in the products supply and delivery. If you, as a customer are seeking a strong customer service based company, seek another company.
Reply from Mod in JapanSep 15, 2025
We’re truly sorry for your experience. We are a small, privately owned business and not Invidia itself, but we take full responsibility for supporting our customers when issues arise. In this case, we exchanged the exhaust system once, covering the cost of shipping ourselves, in the hope of finding a better one and making things right. We also relayed your feedback directly to Invidia regarding your concerns with the final polishing of the exhaust tubing. While Invidia is a value-priced manufacturer, and sometimes their finishing details may not align with every customer’s expectations, that should never come at the expense of your satisfaction. After reviewing the situation, Invidia offered either an additional discount or a full refund. This decision was made because, based on the quality of the product, it was clear you would likely remain disappointed no matter how many times the system was exchanged. We felt this was the most honest and fair resolution to present. As a small, privately owned shop, we care deeply about our customers and their trust. We regret the time and money lost in this process and will continue to advocate on behalf of our customers to our suppliers to help prevent situations like this in the future.
Brandon M.
I was a little surprised to be honest. The shipping and communication was painless and fast. My exhaust system was exactly as shown. I definitely recommend buying from mod in Japan.
Reply from Mod in JapanSep 15, 2025
Thank you so much for your kind words and recommendation! We’re thrilled to hear that your exhaust system arrived exactly as expected and that the shipping and communication process was smooth. As a small, privately owned business, feedback like this means the world to us. We truly appreciate your support and look forward to serving you again in the future!
Joel H.
Easy to deal with answered message extremely fast. Item shipped the next day. Wouldn’t hesitate to do business with them. Shane
Reply from Mod in JapanSep 15, 2025
Thank you, Shane! We really appreciate your kind words. We’re glad we could respond quickly and get your order shipped out the next day. As a small, privately owned business, it means a lot to hear that you’d do business with us again. We look forward to helping you anytime in the future!
