Phil
Darrell was very helpful when I ordered…
Darrell was very helpful when I ordered a music streamer. FedEx did not deliver the first package, but Darrell arranged for a second package to be delivered.
Excellent
Based on 375 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Moon Audio specializes in custom home audio solutions, from custom handmade cables to headphone modification services. We provide sales and services in 2-channel audio, home theater, and pro audio. We specialize in headphone audio systems and carry pro...
Moon-Audio (moon-audio.com) has 375 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
375 approved reviews, newest moderated first
Phil
Darrell was very helpful when I ordered a music streamer. FedEx did not deliver the first package, but Darrell arranged for a second package to be delivered.
Steve C.
Very quick response to an inquiry I had about shipping and an excellent source for a broad range of audio related information. Moon Audio is also my preferred source for IEM cables (Bronze & Silver), primarily because they match the product description claims and for a fair price.
Mark
Excellent in every way! Many thanks to Darrell and his team. I asked for advice on a headphone cable. I was then given - the same day - honest and unbiased advice… not steered towards the most expensive. Because my order was effectively custom, they had to set up a 'custom cart'. Also done immediately. The cable (which has really made a difference) was prepared and despatched - again - the same day, and arrived quickly. Exemplary service in every way. Couldn't be happier. Many thanks!
AHMED A.
Thank you to Mr. Marty for his prompt response and for handling the change to the order quickly and professionally.
DAVID M.
Everything arrived on time. The purchase process was easy. The product was excellent. How can you beat that!! The 35 cent stylus selector was a bit of a joke. Should be a greedy or a bit less of an advertisement you pay for.
Brent L.
Easy website navigation and quick shipping. Thank you!
Anthony
Jose and Darrell went out of their way to help. Great products and great service!
Hamid H.
Great communication with customers, no e-mail left unanwered , great sense of service