Excellent
Based on 593 reviews
MotoCMS4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MotoCMS is one of the leaders in building website templates for niche businesses. The company provides its customers with own content management system and free 24/7 professional support. The website collection contains 2500+ made-up themes for any kind of online business, including blogs, e-stores, landing pages etc. MotoCMS is the best way for non-professionals to build and manage an innovative website without getting involved into code, as well as for professional web developers to save their time and money with exclusive discount plans.
MotoCMS (motocms.com) has 593 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
593 approved reviews, newest moderated first
Jonathan D.
Been buying MotoCMS template for at least 10-15years now. Nothing else but great product and support as well
Reply from MotoCMSJun 10, 2024
Thanks for your kind feedback, we're very happy you're our returning customer. We'll do our best to make our cooperation as pleasant as possible.
Micah S.
John Novac and I started off a bit stiff but ultimately he was the gentleman that came through with thorough and efficient aid after a goodse chase of correspondence. He helped me in minutes. Great service and better conversation. I appreciate him and his attention to customer care.
Reply from MotoCMSMar 26, 2024
We are pleased that you are satisfied with your experience working with our agent John, we agree that he is extremely professional in his field. We will definitely pass your words on to him. We look forward to hearing from you in the future. Thank you for your cooperation!
Chima E.
The customer care person was willing to help until the issue was resolved. It happened in no time
Reply from MotoCMSMar 21, 2024
We are glad that you are satisfied with the level of service provided, we hope that we will have a long and successful cooperation! Thank you for choosing us!
Alin
Il n'y a plus de maintenance pour MotoCMS 3. J'ai eu beaucoup de problèmes avec leur version STORE et j'ai passé énormément de temps avec le support, sans aucun résultat. Perte de temps, perte d'argent et décrédibilisation devant mon client. N'achetez pas ce produit.
Reply from MotoCMSApr 24, 2024
Unfortunately, we have to disagree with you, Alin. Support is provided for MotoCMS products in full volume, our support team works every business day to deliver the best possible solutions to our customers, answer all questions and fix all issues. If your certain case wasn't investigated thoroughly, please email Director of MotoCMS Customer Care - [email protected] or create another ticket at https://support.motocms.com We are always happy to provide superior support to each and every customer of ours!
Marvin
John was really good and went above and beyong in helping me!
Reply from MotoCMSMar 20, 2024
Thank you for your feedback, we agree with you about John's professionalism and will be sure to pass your words on to him. Thank you for choosing us!
Chris J.
Where do I start? I had been having website/email issues for months. I reached out to my hosting and email providers as I had no other place to go. After MANY frustrating conversations and emails with no resolution, I decided to reach out to MotoCMS as a last resort (as my website was built using their platform). After going back and forth with them for a while, one of the tech support agents decided to step in and try to remedy my problem once and for all. I spent over 3 hours with the agent (John) on the phone trying different things that in my opinion should have been addressed by the other two companies. John went above and beyond what was necessary and figured out what my issues were. I am forever grateful for his dedication to helping me and I will be a lifelong customer of MotoCMS because of him!
Reply from MotoCMSFeb 19, 2024
Thank you for the nice review! We are extremely grateful for your cooperation and strive to become better for such incredible customers, we hope to meet your expectations for many years to come. Thank you for being with us!
Andrea B.
Supporto tecnico post vendita molto veloce ed efficiente In pochi minuti hanno chiuso il ticket rispondendo al mio quesito Un sevizio da 5 stelle. Grazie
Reply from MotoCMSJan 25, 2024
We are glad that you are satisfied with the level of service provided! We will continue to do everything as best as possible, so that you are satisfied and many years of high-quality cooperation await us. Thank you for choosing us!
Wharfedale B.
Great customer service and response time.
Reply from MotoCMSJan 12, 2024
Thank you for your feedback! We value your opinion as we strive to provide the best service to our customers. Hope that we will have many years of high-quality cooperation!
