MotoCMSReviews of motocms.com

Internet & Software
915 SE 2 Court, Ft. Lauderdale, Florida

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4.9

Excellent

Based on 593 reviews

MotoCMS4.9

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About MotoCMS

MotoCMS is one of the leaders in building website templates for niche businesses. The company provides its customers with own content management system and free 24/7 professional support. The website collection contains 2500+ made-up themes for any kind of online business, including blogs, e-stores, landing pages etc. MotoCMS is the best way for non-professionals to build and manage an innovative website without getting involved into code, as well as for professional web developers to save their time and money with exclusive discount plans.

MotoCMS (motocms.com) has 593 customer reviews on Folks Told, with an average rating of 4.9 out of 5.

Also known as: motocms.com
Website: motocms.com
Category: Internet & Software
Location: Ft. Lauderdale, Florida
Listed on Folks Told: 2026

More in Internet & Software, Florida

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About MotoCMS

MotoCMS (motocms.com) has 593 customer reviews on Folks Told, with an average rating of 4.9 out of 5.

Also known as: motocms.com
Website: motocms.com
Category: Internet & Software
Location: Ft. Lauderdale, Florida
Listed on Folks Told: 2026

Jco

Jan 28, 2017

Edit: Bad experience turned into perfection

I use MotoCMS for all of my website builds. The recent e-commerce release was buggy so I originally had a bad review. The team at Moto worked tirelessly to fix the bugs and that follow-through will absolutely lead to more business from me. It was originally take it or leave it but senior staff stepped in/up and actually fixed issues. They showed they value my business and I'll return the professionalism by sending them more business. Kudos to management at Moto. I appreciate you wanting to make the product better as you continue to dominate not only mobile friendly websites but now the e-commerce world. I also wanted to acknowledge Max Rhodes in customer support for taking this on. You are a valuable asset to the Moto team. Nothing is perfect but I can tell you from this experience that Moto cares and will do everything possible to help your business thrive.

Reply from MotoCMSJan 30, 2017

Dear Jaeson, My name is Max Rhodes, I am Customer Care Manager with MotoCMS.com You have been working with MotoCMS since February 2013, 4 years of successful business that showed you the level of our support. I am sure you noticed that our response time has never been more than 24 hours (usually it is 1-4 hours only, which is 95% higher than other businesses in IT industry). We always did our best to solve the problems you had. More than 20 requests from you were solved in a timely manner and you were never left alone with the problem you had. I hope that still matters when talking about our support level. As for the contact information, in 21st century we decided that customers should be contacted by a company, that is why we offer a callback feature on our website, where you will be getting a call (during working hours) within just 30 seconds and you will be able to address any problem you have with a live person on another side of the phone. Simpy enter the number and get ready to answer your phone. In any case, you may reach me directly at +1 (914) 233 57 88 ext. 157 or via e-mail - [email protected]

MotoCMS reviews

593 approved reviews, newest moderated first

Jaco
Jan 31, 2017
Excellent support
Thank you for your help. It has been very helpful and easy to follow.
Reply from MotoCMSFeb 10, 2017
Thank you for your feedback. We are always ready to help our customers.
Jco
Jan 28, 2017
Edit: Bad experience turned into perfection
I use MotoCMS for all of my website builds. The recent e-commerce release was buggy so I originally had a bad review. The team at Moto worked tirelessly to fix the bugs and that follow-through will absolutely lead to more business from me. It was originally take it or leave it but senior staff stepped in/up and actually fixed issues. They showed they value my business and I'll return the professionalism by sending them more business. Kudos to management at Moto. I appreciate you wanting to make the product better as you continue to dominate not only mobile friendly websites but now the e-commerce world. I also wanted to acknowledge Max Rhodes in customer support for taking this on. You are a valuable asset to the Moto team. Nothing is perfect but I can tell you from this experience that Moto cares and will do everything possible to help your business thrive.
Reply from MotoCMSJan 30, 2017
Dear Jaeson, My name is Max Rhodes, I am Customer Care Manager with MotoCMS.com You have been working with MotoCMS since February 2013, 4 years of successful business that showed you the level of our support. I am sure you noticed that our response time has never been more than 24 hours (usually it is 1-4 hours only, which is 95% higher than other businesses in IT industry). We always did our best to solve the problems you had. More than 20 requests from you were solved in a timely manner and you were never left alone with the problem you had. I hope that still matters when talking about our support level. As for the contact information, in 21st century we decided that customers should be contacted by a company, that is why we offer a callback feature on our website, where you will be getting a call (during working hours) within just 30 seconds and you will be able to address any problem you have with a live person on another side of the phone. Simpy enter the number and get ready to answer your phone. In any case, you may reach me directly at +1 (914) 233 57 88 ext. 157 or via e-mail - [email protected]
Jesus F.
Jan 27, 2017
Chat support
Excellent technical support, they resolved my problem really fast
Reply from MotoCMSFeb 10, 2017
We are grateful for your opinion. Our team works hard to provide fast support to our customers.
south L.
Jan 27, 2017
editor mobile
My experience with the motocms team has been very satisfactory
Reply from MotoCMSFeb 10, 2017
Thank you for sharing your experience. We appreciate your kind words.
Quantum C.
Jan 23, 2017
Exellent support for Template
Super nice support
Reply from MotoCMSFeb 10, 2017
Thank you for your feedback. Our team was happy to help you with your request.
david
Jan 18, 2017
support
Great support
Reply from MotoCMSFeb 10, 2017
Thank you. We are always ready to help our customers.
LC
Jan 16, 2017
Great customer service!
Jay with MotoCMS waited in the chat room while I was hold for 47 minutes on the phone with the hosting company. Nice job!
Reply from MotoCMSJan 17, 2017
We appreciate your kind feedback. Our support team is always happy to help our customers. Please let us know how we can improve our service to get a 5 star rating for provided support
Alex T.
Jan 16, 2017
Best!
Thank you much!
Reply from MotoCMSJan 17, 2017
You are welcome. Our team works hard to provide high quality support.

MotoCMSReviews of motocms.com

Rating breakdown

What customers rate

About MotoCMS

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Excellent support

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About MotoCMS

More in Internet & Software, Florida

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Edit: Bad experience turned into perfection

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Best!