MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™Reviews of mrfluffyfriend.com

Pet Stores

Write a review Website

2.9

Poor

Based on 11,886 reviews

MrFluffyFriend™2.9

Write a reviewReview

Rating breakdown

Select a bar to see only those reviews.

What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About MrFluffyFriend™

MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!

MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Folks Told, with an average rating of 2.9 out of 5.

Also known as: mrfluffyfriend.com
Website: mrfluffyfriend.com
Category: Pet Stores
Listed on Folks Told: 2026

More in Pet Stores

MrFluffyFriend™ reviews

11,886 approved reviews, newest moderated first

Timothy C.
Dec 17, 2024
I have never received the product
I have never received the product. It has been two weeks since I ordered it! The USPS tracking says it is still waiting for product from you? Christmas is in one week? Help.
Reply from MrFluffyFriend™Jan 3, 2025
We sincerely apologize for the delay, Timothy. We understand your frustration, especially with the tracking showing no progress. We are working with our shipping partners to resolve the issue. If you still haven't received your package by now, we'll continue to assist you via email.
Report
Felix A.
Dec 17, 2024
Bed has not been delivered yet!
Bed has not been delivered yet!! No tracking and no e-mails with order delivery progress!!
Reply from MrFluffyFriend™Jan 3, 2025
We are truly sorry, Felix. It’s incredibly frustrating when there’s no tracking information and no updates. We’re currently reviewing the status of your order and will follow up with any new information as soon as possible if your package is still not delivered at this point. Thank you for your patience and understanding.
Report
William M.
Dec 17, 2024
Have not received item
Have not received item. Overdue
Reply from MrFluffyFriend™Jan 3, 2025
Hey William, We understand how disappointing it is to wait for your order. If you still haven't received the package by now, we'll be investigating the status of your shipment and will provide you with an update as soon as possible. Thank you for your patience.
Report
Shelley G.
Dec 17, 2024
I have not even received the product I…
I have not even received the product I ordered. Maybe that's how you can improve your company. Figure out a better shipping method. If Amazon can't get you an order the next day it's obviously possible to get it before a month.
Reply from MrFluffyFriend™Jan 3, 2025
Shelley, we sincerely apologize for the delay. We understand your frustration and are actively working to resolve the shipping issue. If you still haven't gotten your package by now, we’ll follow up with an update as soon as we have more information. Thank you for your continued patience.
Report
David G.
Dec 17, 2024
BUYER BEWARE!!!
BUYER BEWARE!!!! This place is not your Fluffy Friend. Read the reviews on fake tracking # and AI generated responses. My order #303692 says it's been sitting at the shipping warehouse 2hrs away from my house for 10 days. What a bunch of B.S.
Reply from MrFluffyFriend™Dec 18, 2024
Hey David, I'm really sorry to hear about the trouble you've had! Your feedback is super important to us, and our team is already on the case to figure out what went wrong. We totally get how annoying this situation is, and we're here to make it right. If you've already talked to our customer support, they're on it and will be in touch with any news soon. Thanks so much for sticking with us, and for being so patient while we sort this out. It really means a lot!
Report
George M P.
Dec 17, 2024
Taking a long time to arrive-still…
Taking a long time to arrive-still waiting.
Reply from MrFluffyFriend™Dec 18, 2024
Hi George, Thank you for your patience, and we sincerely apologize for the delay in your order's arrival. Our team will send you an email with an update regarding your shipment. Please feel free to respond to that email if you have any further questions or concerns. We’re committed to ensuring your satisfaction and appreciate your understanding.
Report
Cindy
Dec 17, 2024
Order #302118
I placed my order #302118 and I still haven’t received it. I’m really wanting this to arrive so one little girl would really enjoy this!
Reply from MrFluffyFriend™Jan 3, 2025
We're so sorry to hear your order hasn't gotten to you yet, Cindy. It's especially disappointing when you're counting on it as a gift. If the package is still not with you by now, we'd be more than happy to look into it for you and help get things moving along. Thank you for bearing with us.
Report
Jesse & Naomi C.
Dec 17, 2024
Stay away
My order is confirmed but never shipped..... we have emails going back and forth with label created and that's it. Still in NJ.
Reply from MrFluffyFriend™Jan 3, 2025
Dear Jesse & Naomi, It looks like there might have been a hiccup with the label on your order. We're really sorry about that. If your order is still not delivered by now, our customer support team will look into it and get everything sorted out for you as quickly as they can. Thanks for your patience.
Report