Poor
Based on 11,886 reviews
MrFluffyFriend™2.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Folks Told, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
Kevin
Good quality product at decent price , had to wait a few weeks though.
Reply from MrFluffyFriend™Jan 23, 2023
Hi Gail! Nothing makes us happier than knowing your pets love the beds. We apologize for the long delay though. We try to constantly improve our products and services with helpful feedback like yours. Thank you so much for the feedback!
Cinda M.
Bed too small Bad support send back but still have not got my full refund There’s are guarantee it does not stand up with what they say
Reply from MrFluffyFriend™Jan 21, 2023
Hi there! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Customer
Simply not enough padding inside the dogs bed other than that it's fine
Reply from MrFluffyFriend™Jan 21, 2023
Hi there! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Sophie H.
My dog loves it. He would sleep in bed with us no longer sleep in his bed.
Reply from MrFluffyFriend™Jan 21, 2023
Hi Sophie! Nothing makes us happier than knowing your pets love the beds. Thank you so much for your feedback! :)
Norma A.
I purchased the X-Large bed , but is too small for doggo .
Reply from MrFluffyFriend™Jan 21, 2023
We are sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for a solution together. Looking forward to hearing from you!
Genelle B.
I still have not received my full order and it has almost been 4 weeks. Very disappointed on how they communicate and keep you a risk of your order and money that you have spent.
Reply from MrFluffyFriend™Jan 21, 2023
Hi Genelle! We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
James T.
order delay........no 800 # to call. must be done by email and pray that the product arrives. Client should be charges as soon as product arrives.....not the other way around, still excellent product .......happy dog . will consider getting a second one..........with a discount cupon
Reply from MrFluffyFriend™Jan 21, 2023
Hi James! We are terribly sorry to know you are unsatisfied with our product and service. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Denise C.
Love the bed. My fur babies are so comfortable with it. Took a little longer to get than what I thought. However, with shipping issues these days I’m good. Will buy again.
Reply from MrFluffyFriend™Jan 21, 2023
Hi Denise! Nothing makes us happier than knowing your pets love the beds. Our sincere apologies for the delay though. We try to constantly improve our products and services with helpful feedback like yours. Thank you so much! :)
