Poor
Based on 11,886 reviews
MrFluffyFriend™2.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Folks Told, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
harry B.
Bed looks great and feels great. neither of my small Bichon dogs will lay on it. I've tried everything.
Reply from MrFluffyFriend™Jan 21, 2023
I really appreciate you taking the time to share your experience with us. I am sorry to hear that you were dissatisfied with our product and service.
Sandy
Did not receive bed when first ordered- never got response as to what happened to original order. Bed has next to no support for dog’s weary bones. As a plus, company responded quickly when informed I never received original order.
Reply from MrFluffyFriend™Jan 21, 2023
We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Scott M.
It was much thinner than it looked like in the pictures. Very light on filling in the middle. I am going to have to buy an extra pad to go under it.
Reply from MrFluffyFriend™Jan 20, 2023
Hello Scott. Thank you for pointing out to improve our product in the future. I am sorry to hear that you were dissatisfied with our product and service.
Candace St O.
My dog loves it
Reply from MrFluffyFriend™Jan 23, 2023
Hi, Candace. Nothing makes us happier than knowing your pet loves the bed. Thank you so much! -Team MrFluffyFriend™
MRS JANET P.
I still haven’t received my order 6 weeks down the line !
Reply from MrFluffyFriend™Jan 19, 2023
Hi Janet! We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
AJ
Very fluffy and comfy bed. My anxious dog loves it. I tried to take a size smaller than recommended...and shouldn't have. Trust the guidelines! Still, he curls in it gladly. Veryhappywith dark grey.
Reply from MrFluffyFriend™Jan 19, 2023
Hi, AJ. We are thrilled to know your dog loves the bed. This review made our day! We hope to see you again soon! -Team MrFluffyFriend™
customer
Very happy with the product. My dog loves her new bed
Reply from MrFluffyFriend™Jan 23, 2023
Hi there. Nice! Very glad that your pets love the product. Thank you and have a nice day! -Team MrFluffyFriend™
MRSFIONA
Great product just needs a little more stuffing
Reply from MrFluffyFriend™Jan 19, 2023
Hi, Fiona. Thank you for pointing out to improve our product in the future. It means a lot to us here at MrFluffyFriend. We hope to see you again soon! -Team MrFluffyFriend™
