Poor
Based on 11,886 reviews
MrFluffyFriend™2.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Folks Told, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
Diana B.
Took a while to get to me (~ a month), but my dog loves it so much that I immediately ordered 3 more. Can’t complain when she’s so happy.
Reply from MrFluffyFriend™Jan 23, 2023
Hi Diana! Nothing makes us happier than knowing your pets love the beds. We apologize for the long delay though. We try to constantly improve our products and services with helpful feedback like yours. Thank you so much for the feedback! 🐾️
Richard B.
I have an issue with my order and customer service is slow to respond and has not resolved the issue please help!
Reply from MrFluffyFriend™Jan 19, 2023
Hi Richard! We are terribly sorry to know you are unsatisfied with our product and service. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Eleanor F.
Was packaged well.Delivered to the door.worth the waiting.
Reply from MrFluffyFriend™Jan 19, 2023
Hi, Elanor. Thank you for sharing your kind words with us. We look forward to serving you again soon! -Team MrFluffyFriend™
Clare M.
Good sized bed Looks good in the house I bought the dark grey My dogs love it!
Reply from MrFluffyFriend™Jan 23, 2023
Hi Clare! Nothing makes us happier than knowing your pets love the beds. Thank you so much for the positive feedback! 🐾️
Janet O.
Dog loves his plush bed, so soft & fluffy.
Reply from MrFluffyFriend™Jan 23, 2023
Hi Janet! Nothing makes us happier than knowing your pets love the beds. Thank you so much for the positive feedback! 🐾️
Diane G.
I was skeptical. My dog would not use it at first. But once I showed her she could actually lay in it she started using it. It does seem to take away anxiety.
Reply from MrFluffyFriend™Jan 23, 2023
Hi Diane! Nothing makes us happier than knowing your pets love the beds. Thank you so much for the positive feedback! 🐾️
Theo B.
After 6 weeks there was no update on my tracking number so I contacted the company. They told me to be patient. After 10 weeks, still nothing happening. Contacted them again and gave me a new tracking number. After 14 weeks still no movement so I contacted them again. Unlike the previous times, I just had a confirmation that they received my complaint but no further correspondence from them
Reply from MrFluffyFriend™Jan 19, 2023
Hi Theo! We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
mehrnaz J.
This is a rip off. It didn’t look like anything like their advertised. It’s not fluffy and not as big . Not enough cousin and very cheaply made .
Reply from MrFluffyFriend™Jan 19, 2023
Hi Mehrnaz! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
