Poor
Based on 11,886 reviews
MrFluffyFriend™2.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Folks Told, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
LISA M.
There is nothing to it, no fusion on bottom at all. Took forever to receive as well.
Reply from MrFluffyFriend™Jan 18, 2023
Hi Lisa! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Susan S.
The product is great. Stella loves it. However the shipping was a nightmare! Stuck in New York for weeks!
Reply from MrFluffyFriend™Jan 23, 2023
Hi Susan. We try to constantly improve them with helpful feedback like yours.
Michelle
My dogs love it!! Have a boxer and a pit and they can share it! Great size. Thought it would be a little thicker. Super soft and great quality!
Reply from MrFluffyFriend™Jan 20, 2023
Hi, Michelle. We are thrilled to know your dog loves the bed. I'll forward your feedback to the team about it's thickness. This review made our day! - Team MrFluffyFriend™
Cathy M.
I don’t have the product to rate my satisfaction. Wish there had been more communication during the process and still do. Where is my order?
Reply from MrFluffyFriend™Jan 18, 2023
Hi Cathy! We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
Dorie V.
My dogs love the beds. They curl up in the beds. Nice and fluffy! I gave them 3 stars because they took so long to arrive!
Reply from MrFluffyFriend™Jan 20, 2023
Hello Dorie. Thank you for taking the time to write. We wanted to let you know how sorry we are for what happened.
Donna H.
I read a lot of bad reviews so was not expecting much. It was all my doggie wanted and more. She loves her pink shaggy bed and it did not smell. Her favorite place to take a nap. Awesome!
Reply from MrFluffyFriend™Jan 23, 2023
Hi Donna. Thank you so much for your feedback. It means a lot to us here at MrFluffyFriend.
Carina S.
I have still not received the bed that I ordered first week of December. No way to track it. Says unable, no info. I have contacted your company by email 3 times and have asked for you to track it and find out where it is. I only get answers that it is busy time of the year. At this point I would rather cancel and get a refund since no one wants to help me and follow up with the tracking on your end. Before you ask for a review you should make sure that the product has arrived. Thank you
Reply from MrFluffyFriend™Jan 18, 2023
Hi Carina! We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
Margaret
I have my doubts that this will last long with a Border Collie. It is also smaller than looks in the advertisement.
Reply from MrFluffyFriend™Jan 20, 2023
Hello Margaret. We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
