MrFluffyFriend™Reviews of mrfluffyfriend.com

This is the worst company I ever dealt with. I need a return label and I need a credit back these items were not supposed to be sent I cannot get information from you people and I sent you a copy of the order

Took very long to receive and the product was not at all the quality that I expected for the price. The bottom was very thin and not fluffy at all. The sides were alright but just does not seem very well made. I am disappointed.

Delivery was much slower than usual. Quality of the item very disappointing the pet bed was not filled well it was expensive and not worth the money. Most things I've received have been great this however was extremely disappointing.

I’m still waiting for my dog bed. Terrible customer service.

Incorrect dog bed size ordered ie too small, frustratingly based upon their recommendation! Would have requested a larger size but the product itself is made from very cheap, synthetic materials, overall poor quality. They delay replying to your request for a refund, then the link to their refund details does not include relevant return details ie they say send to a warehouse? but don’t provide an address? No collection or pick up points. So you have to ask again. Tactical delays on their part mean you can miss their return deadlines.. then they offer only a % of the value of your purchase to be refunded by way of a credit! As if you’d want to purchase anything else from this rogue company. Avoid at all times!

Beds are too small and waiting on information to return these. I ordered two large beds based on the web description for a similar size dog and weight. My dog is only 25 pounds and he can’t fit on this bed. The two beds that were delivered, were not even in a box. They were folded up, super tight and shrink wrapped in a very small package. I have reached out to the seller a few times with no response other than an automated email. I have also opened up a dispute with PayPal.

Took way too long to deliver. Was supposed to be a Christmas gift.

Placed order December 4 did not receive till after New Year. Tried to cancel when I did not receive was told to wait!