Poor
Based on 11,886 reviews
MrFluffyFriend™2.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Folks Told, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
Angela
I have an anxious bedlington terrier....this bed absolutely chills him out and is well worth every penny!!!
Reply from MrFluffyFriend™Jan 23, 2023
Hi Angela. Thank you so much for your feedback. It means a lot to us here at MrFluffyFriend.
Kevin H.
My bed is flat. You didn’t deliver the bed you advertised to me. I basically have a furry rug not a relaxing bed. And to compensate me for it you are supposedly sending me 15% back. I would’ve preferred to have the bed I bought for my 7yr old dog. But 15% was the only option you gave me after I repeatedly ask to speak with someone so I could return this rug for a real bed. One star is way to high for the experience I’ve had with this company and your product. This was a Christmas present for my pet and I didn’t open it until Christmas Day.
Reply from MrFluffyFriend™Jan 20, 2023
Hi Kevin! We are terribly sorry to know you are unsatisfied with our product and service. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Brenda M.
The item took a long time to arrive and when it did my dog ripped two holes in it within 5 minutes !!!!!
Reply from MrFluffyFriend™Jan 21, 2023
I really appreciate you taking the time to share your experience with us. I am sorry to hear that you were dissatisfied with our product and service.
sue sherman/ derek A.
Dogs love them
Reply from MrFluffyFriend™Jan 23, 2023
Hello. Thank you so much for your feedback. It means a lot to us here at MrFluffyFriend.
Jane U.
What can I say except my dogs love the beds! So cozy!
Reply from MrFluffyFriend™Jan 23, 2023
Hi Jane. Thank you so much for taking the time to leave us this amazing review.
Loki’s M.
I have yet to receive my dog bed. I emailed last week and still haven’t heard back
Reply from MrFluffyFriend™Jan 20, 2023
Hi there! We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
Lorie G.
I still have not received the XXL dog bed that was ordered. I contacted the customer service dept regarding the dog bed that did not show up. I was told wait at least 30 days. Its been that long. I still have not gotten the dog bed.
Reply from MrFluffyFriend™Jan 20, 2023
Hi Lorie! We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
Mariah Y.
We have a black lab who is a little more neurotic than the average lab. In fact, he was taking Xanax for a while due to his stress level. I saw this "anti-anxiety" bed and, after trying everything else, figured...what the heck? Well...our boy is no longer on medication AND, on New Year's Eve, when fireworks were all around town, he, on his own accord, went and laid in his new bed!! I will be getting another for my other dog now as she's always stealing his ;) Thank you!!!
Reply from MrFluffyFriend™Jan 23, 2023
Hi Mariah. Thank you so much for your support! We are happy to know you and your pet had a positive experience at MrFluffyfriend. Looking forward to seeing you again soon!
