Poor
Based on 11,886 reviews
MrFluffyFriend™2.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Folks Told, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
Wendy K.
We now have two Mr. Fluffys as we recently adopted another dog. They both fell in love with these beds within 30 minutes of unpacking them. Our 4 year old Labradoodle carries his around the house with him. Our 2 year old Jack Russell naps in his every morning beside our breakfast table.
Reply from MrFluffyFriend™Jan 23, 2023
Hi Wendy. We are thrilled to know your dog loves the bed. This review made our day!
Doris C.
I am still awaiting an order of an anxiety bed ordered Dec. 6. Please track order and tell me when I will receive it rather than telling me to wait more
Reply from MrFluffyFriend™Jan 20, 2023
Hi Doris! We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
Barbara B.
The product took to long to get. It came with a horrible odor and the sewing of the product was inferior as far as returning product it’s basically impossible. I’ve contacted the company twice and been told to follow return instructions. The instruction say return to a warehouse. What warehouse What address They make it so difficult I’ve just given up. I will NEVER purchase anything from them again. Beware!!
Reply from MrFluffyFriend™Jan 24, 2023
Hi Barbara! Thank you for bringing your negative experience to our attention. Our sincere apologies for the inconvenience caused. We try to constantly improve our products and services with helpful feedback like yours. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Guille L.
I like the bed, but I don’t think you were truth to the size. Because the first one I order I did based on weight and it was way too small. It also took forever to get here, I ordered a replacement and it’s still not here.
Reply from MrFluffyFriend™Jan 20, 2023
Hello Guille. We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
Gary
Our dog Brady loves his new bed. The perfect thing for the cold winter days and nights in Maine.
Reply from MrFluffyFriend™Jan 24, 2023
Hi Gary! Nothing makes us happier than knowing your pets love the beds. Thank you so much for the positive feedback! 🐾️
Kathy L.
Great for the couch/bed area, my fur baby loves this cover and it looks great. I purchased two large pet covers, once placed on couch he immediately claimed it as his. When inside he is always tucked in (this is his favorite bed now) and it’s large enough that it allows him to stretch out. I was so impressed I gave one as a Christmas present so my friends new large fur baby would have a special place on their couch. Great addition to our home, protects couch, fits well and if able to bark his reply, my baby would say it’s comfy.
Reply from MrFluffyFriend™Jan 24, 2023
Hi Kathy! Nothing makes us happier than knowing your pets love the beds. Thank you so much for the positive feedback! 🐾️
Barbara
My dog uses his bed. I did not give 5 stars because the stuffing is not the greatest in it. The bottom could use more and the sides flatten down. I use my shoes to keep the sides up.
Reply from MrFluffyFriend™Jan 20, 2023
Hi, Barbara. Glad your dog uses the bed. Thank you for pointing out to improve our product in stuffing in the future. I want to assure you that your feedback does not go unnoticed. -Team MrFluffyFriend™
Pamela V.
My 3 small pups love to curl up in their new beds. I wish the 28 inch bed was larger as pups cannot stretch out so I kept old beds for them as well.
Reply from MrFluffyFriend™Jan 20, 2023
Hi, Pamela. Nothing makes us happier than knowing your pet loves the bed. We try to constantly improve them with helpful feedback like yours. Thank you so much! -Team MrFluffyFriend™
