Poor
Based on 11,886 reviews
MrFluffyFriend™2.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Folks Told, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
Phil C.
The dog bed is not as advertised. Very loosely padded and the fur cover is more akin to a muppet not the plush fur shown in the item description. Would not buy again.
Reply from MrFluffyFriend™Jan 20, 2023
Hi Phil! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Carol Elizabeth B.
My 2nd Fluffy friend, Mum bought me one some time ago & I’ve used it every night & in many different places. She said I had to have a new one as my current one is embarrassing, I play with it & move it all over my room. It’s very comfy & warm. Thank you for my new one. Licks from Tyler, adopted from Romania after living on the streets. 🐕🦺
Reply from MrFluffyFriend™Jan 24, 2023
Hi Carol! Nothing makes us happier than knowing your pets love the beds. Thank you so much for the positive feedback! 🐾️
Gerry R.
Products are nice, our pet loves both beds we purchased. The shipping is a bit slow.
Reply from MrFluffyFriend™Jan 24, 2023
Hi Gerry! Nothing makes us happier than knowing your pets love the beds. We apologize for the long delay though. We try to constantly improve our products and services with helpful feedback like yours. Thank you so much for the feedback! 🐾️
Mark
Took a long time to receive and wasn’t worth the money. Worth about half of what I paid. I went to return it but the website lacked information on how to do so. Don’t waste your money.
Reply from MrFluffyFriend™Jan 20, 2023
Hi Mark! We are terribly sorry to know you are unsatisfied with our product and service. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
customer
Customer service zero Item arrived late not required now Trying to return your product ridiculous 🙄
Reply from MrFluffyFriend™Jan 20, 2023
Hi there! We are terribly sorry to know you are unsatisfied with our produc and service. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Sandra T.
I bought the Mr Fluffy friend cushion for my Minature Schnauzer puppy. It arrived three weeks after my order was placed from a far off country - it was very well shrink wrapped. At first it didn’t look that impressive as it needed fluffing out. However, it smelled really strongly of an awful sort of chemical smell - and not something I wanted to allow my puppy to use. Even after spraying it several times with an odour preventer my puppy did not seem to like going on it. I can’t therefore from my own experience recommend this product.
Reply from MrFluffyFriend™Jan 20, 2023
Hi Sandra! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Wendy M.
Did not need two beds and the extra one is too small for anything larger then a kitten.
Reply from MrFluffyFriend™Jan 21, 2023
We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Jo-Ann S.
Well received by Ted the dog he loves it
Reply from MrFluffyFriend™Jan 20, 2023
Hi Jo-Ann. We are thrilled to know your dog loves the bed. This review made our day! Thank you and have a nice day! - Team MrFluffyFriend™
