Poor
Based on 11,886 reviews
MrFluffyFriend™2.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Folks Told, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
Lisa M.
My dog tore a hole in it in less than two days
Reply from MrFluffyFriend™Jan 21, 2023
We are sorry to hear about your negative experience. We will take the necessary action to ensure this incident does not repeat itself.
Shannon N.
I have a 13 year old pit bull with bad hips. She lays around all day but gets real anxious when people leave the house. I decided to try a Fluffy bed and she loves it. Only downside was 2xl needs to be a bit bigger.
Reply from MrFluffyFriend™Jan 24, 2023
Nothing makes us happier than knowing your pet loves the bed. Thank you so much!
Terry
Ordered a dog bed on December 9/22, have not received bed as of today January 6/23. Your company should offer other delivery services other than Canada Post. Update: Today is January 20/23, no dog bed. Have emailed your company x 2 with the response continue to wait. Continue to be disappointed with this purchase.
Reply from MrFluffyFriend™Jan 20, 2023
Hi Terry! We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
Daniel N.
Ordered this product over a month ago.It still has not arrived! Support just keeps blowing me off saying it's arriving. Tracking code with Canada post shows no activity. Very frustrating experience. This might be a scam!
Reply from MrFluffyFriend™Jan 20, 2023
Hi Daniel! We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
J C F.
30+ days to receive. Disappointed that the bed is not as fluffy/thick as it appears in photos. Very thin cushioning in the middle of bed. Sides are thick and cushioned as they appear in pic’s. Sizes run small ordered XXL for a 50 lbs border collie
Reply from MrFluffyFriend™Jan 21, 2023
We are sorry to hear about your negative experience. We will take the necessary action to ensure this incident does not repeat itself.
Mary K B.
Quality! Love the dark red color choice and the material! Casey has already tried it out, unusual for her to try it as fast as she did this one. She is a brindle golden doodle mini, weighs 49#. Got her the largest size and perfect for her size.
Reply from MrFluffyFriend™Jan 24, 2023
Nothing makes us happier than knowing your pet loves the bed. Thank you so much!
Leeayn
I bought two beds;one for a terrier dachshund mix and the other for a corgi spaniel mix. Our little dog loves both sizes (small and large). The small one is the perfect size for him and keeps him warm because he likes to curl up and burrow. I was hoping the large bed would fit both dogs but it is smaller than I expected. It would be helpful if the website had photos of various size dogs in the different size beds. My medium sized dog just fits in the large bed so she doesn’t use it if given other options. I would encourage customers to size up if they are not sure which size to get. The beds are a bit pricey but they are quality products so I am happy with my purchase.
Reply from MrFluffyFriend™Jan 24, 2023
Thank you so much for taking the time to leave us this amazing review.
Douglas S.
Took forever to get this dog bed. Don’t waste your time buying this bed. Go to your local pet store or Walmart. Bed took forever to arrive then we were very disappointed. BED IS MUCH SMALLER then it appears on the web-site. We have a small dog. We purchased a medium…we needed a larger one. This is not a good value.
Reply from MrFluffyFriend™Jan 20, 2023
Hi Douglas! We are terribly sorry to know you are unsatisfied with our product and service. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
