Poor
Based on 11,886 reviews
MrFluffyFriend™2.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Folks Told, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
gaurav P.
What a brilliant product and service
Reply from MrFluffyFriend™Jan 24, 2023
Hi Gaurav! We are happy to know you and your pet had a positive experience at MrFluffyfriend. Looking forward to seeing you again soon! 🐾️
suzanne C.
Hi all, Mr fluffy friend is brilliant. I have a rescue dog, who can be quite nervous, he gets in his bed and just seems to chill!!! I would recommend this bed to everyone, not only nervous or rescue dogs, they all deserve the wonderful comfort these beds bring to them. 🐾😄.
Reply from MrFluffyFriend™Jan 24, 2023
Hi Suzanne! Nothing makes us happier that knowing thay your pet loves the bed. Thank you for your positive feedback!🐾️
Maria C.
O tamanho foi o único inconveniente. Segui as indicações dadas no site, mas ambas as caminhas eram um povo à justa. Deveriam ter sido o n acima
Reply from MrFluffyFriend™Jan 20, 2023
Olá, Maria. Lamentamos a sua experiência negativa com o dimensionamento do produto. Quero assegurar-lhe que o seu feedback não passa despercebido. Obrigada e tenha um bom dia! -Equipe MrFluffyFriend™
Sonnleitner
Hatten vier Wochen auf die Lieferung gewartet. Da es keine Telefonnummer gab haben wir drei Mails gesendet, jedes Mal keine Antwort bekommen. Und dann kam das Bett aus China. Unser Dackel hat gleich mal das Innenleben rausgeholt!
Reply from MrFluffyFriend™Jan 23, 2023
Hallo! Es tut uns sehr leid zu wissen, dass Sie mit unserem Produkt unzufrieden sind. Sie können uns per E-Mail unter [email protected] kontaktieren, damit wir gemeinsam nach einer Lösung suchen können. Freue mich von Dir zu hören!
Clive W.
Our Australian Shepherd who is smaller than a Labrador does not have the space that appears to be indicated in the advertisement photographs which have a large dog with acres of space to roll around on
Reply from MrFluffyFriend™Jan 20, 2023
Hello Clive. We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Ian G.
Well as i looked at your ads for the bed (which i can see show a dog bed with plenty of form in the middle) and then having got the bed i was very disappointed, it's not flat its lumpy, i can't let my dog lie on that not comfy for my dog at all, not a bad size but seems to have no foam or memory foam and very little else for comfort for my 12yr old dog, and i can assure you it wasn't worth the 71 pounds i paid for it, what i need is for myfluffyfriend should send me a circular cut piece of memory foam for the xxl size dog bed or a part refund as the bed is no good to me unless i have some padding for the bed, the ads are abit misleading aswell showing a nice thick padded base but when you get it it's pretty crap and not worth the money, i should of bought the same as the one she has now cheaper plenty of padding, you let me down mr fluffy friend.
Reply from MrFluffyFriend™Jan 21, 2023
We are sorry to hear about your negative experience. We will take the necessary action to ensure this incident does not repeat itself.
Mc G.
Well I’m happy with the quality of the bed , but I have two small dogs and the picture shows two medium size dogs lying together , the bed I paid £59 for is hardly big enough for one dog , which left me disappointed.thanks for the opportunity to tell you this. Gerry mc Guinness
Reply from MrFluffyFriend™Jan 21, 2023
I really appreciate you taking the time to share your experience with us. I am sorry to hear that you were dissatisfied with our product and service.
Jane K.
Was going to send it back couldn’t really afford it but it was so nice I decided to keep it my Afgan Hound is 14 years old he loves it shares it with my Labrodor who’s 6years old
Reply from MrFluffyFriend™Jan 24, 2023
Hi Jane! Nothing makes us happier knowing that your pet loves the bed. Thank you for your positive feedback! 🐾️
