Poor
Based on 11,886 reviews
MrFluffyFriend™2.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Folks Told, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
Elizabeth L.
Good bed. Sadly not big enough for two. Got the biggest size you had
Reply from MrFluffyFriend™Jan 20, 2023
Hi, Elizabeth. Thank you for your feedback. We are sorry for your negative experience with the product sizing. I want to assure you that your feedback does not go unnoticed. Thank you and have a nice day! -Team MrFluffyFriend™
Yolanda P.
The Dog Bed was not what I expected! Cover is not removedable , looks cheap for the price I paid $83.00!! Thought it would be Bigger, pictures online are deceiving!! I will not be ordering any thing else from your company!!!
Reply from MrFluffyFriend™Jan 18, 2023
Hi Yolanda! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Ann E A.
Small for my Dalmatians. Needed a larger size
Reply from MrFluffyFriend™Jan 20, 2023
Hello Anne. Thank you for sharing your insights with us. It's hard to hear that you had a negative experience.
K O.
The delivery time was extensive in today's world. However, impressed with packaging and ordered a 2nd bed as well.
Reply from MrFluffyFriend™Jan 20, 2023
Hi, K. Getting positive feedback from fur parents we serve is always a joy. Thank you for pointing out to improve our delivery services in the future. I want to assure you that your feedback does not go unnoticed. -Team MrFluffyFriend™
Kenneth K.
GREAT BED. No directions about use, cleaning, care or contact information. No label of any kind
Reply from MrFluffyFriend™Jan 20, 2023
Hi, Kenneth. Glad that you like it. We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can answer all you inquiries. You can contact us via email at [email protected]. Have a nice day! - Team MrFluffyFriend™
Karen W.
My dog loves it! I have tried 2 beds before and he would not use them.
Reply from MrFluffyFriend™Jan 24, 2023
Hi Karen! Nothing makes us happier than knowing that your pet loves the bed. Thank you so much for the feedback! 🐾️
customer
Our little Chloe is very particular about where she lies and we needed an option other than the bed——after only a few weeks she started using it and now loves it!
Reply from MrFluffyFriend™Jan 24, 2023
Hello! Nothing makes us happier than knowing your pets love the beds. Thank you so much for the positive feedback! 🐾️
Josy M.
Dangereux ! Acheté en avance pour le Noël de mon petit Shih tsu. Et ce matin, le temps de prendre ma douche j'ai retrouvé un gros tas de mousse ! Le panier troué. Il en avait sûrement ingéré. Un Shih tsu a pourtant le nez très plat au point de parvenir à manger. Mon chien va peut être mourir !
Reply from MrFluffyFriend™Jan 18, 2023
Salut Josy ! Nous sommes terriblement désolés de savoir que vous n'êtes pas satisfait de notre produit. Vous pouvez nous contacter par e-mail à [email protected] afin que nous puissions chercher une solution ensemble. J'ai hâte d'avoir de vos nouvelles!
