Poor
Based on 11,886 reviews
MrFluffyFriend™2.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Folks Told, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
Natasha H.
I am quite disappointed with the quality of the product. In the pictures the bed looks quite thick and full but there is not much filling in it at all and is quite flat. I can get the same bed for less than half the price at Kmart. Definitely not worth the money.
Reply from MrFluffyFriend™Jan 21, 2023
I really appreciate you taking the time to share your experience with us. I am sorry to hear that you were dissatisfied with our product and service.
Jacek K.
mój pies jest zachwycony legowiskiem
Reply from MrFluffyFriend™Jan 24, 2023
Hi Jacek! Nothing makes us happier than knowing your pets love the beds. Thank you so much for the positive feedback! 🐾️
Dale H.
I have not received the item I ordered
Reply from MrFluffyFriend™Jan 18, 2023
Hi Dale! We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
Kathy L.
In the end, the dogs are very happy with their soft, comfy beds. The only things I was a little disappointed with were the time it took to get them and they are slightly smaller than I expected. The Aussie shepherd/blue healer would fit better on one slightly bigger but she still loves it. I’m happy with the purchases. Thank you.
Reply from MrFluffyFriend™Jan 20, 2023
Hi, Kathy. Getting positive feedback from fur parents we serve is always a joy. Thank you for pointing out to improve our product and delivery services in the future. I want to assure you that your feedback does not go unnoticed. -Team MrFluffyFriend™
Carolyn
I was disappointed with the size of the bed that I had bought, but they were very helpful in trying to find a happy resolution. The response was considerate and accommodating , couldn’t have asked for more . I’m happy with the outcome. Thanks Dianne
Reply from MrFluffyFriend™Jan 20, 2023
Hi Carolyn! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
EUNICE C.
My dog just loves it at once. She'd been sleeping straight for more than 12 hours that night. Warm and cozy, size fitted perfectly and excellent for my dog. I should have bought it earlier. My dog abundant the old one without hesitation.
Reply from MrFluffyFriend™Jan 24, 2023
Hi Eunice! Nothing makes us even happier than knowing that your pet loves the bed. Thank you so much for the feedback! 🐾️
melissa H.
By selling a better product, and returning emails , your product is nothing like it decribes , it is flat and lumpy , I will never purchase anything off this company again , you are a total rip off and I will be telling all off my pet friends to stay away from this company , I had emailed you on several times not to send the product as I would like my money back but you didn’t not reply , instead you sent me a product that I found totally fake , never again
Reply from MrFluffyFriend™Jan 20, 2023
Hi Melissa! We are terribly sorry to know you are unsatisfied with our product and service. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Cindy In A.
I was a skeptic, but pup proved me wrong. She LOVES this bed. Greatest Christmas gift ever
Reply from MrFluffyFriend™Jan 24, 2023
Hi Cindy! Nothing makes us even happier than knowing that your pet loves the bed. Thank you for the positive feedback! 🐾️
