Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Muravai
At Muravai, we believe everyday wellness starts at home. Our mission is simple: to create high-quality, practical products that transform daily routines into healthier, more enjoyable experiences. We focus on solving overlooked problems that impact comfort, confidence, and well-being—starting with the water you use every day.Our flagship product, the Muravai Filtered Showerhead, is designed to improve both water quality and shower performance. Using a multi-stage filtration system, it reduces chlorine, heavy metals, and other impurities that can leave skin dry, hair brittle, and showers less refreshing. Combined with a high-pressure design, it offers a spa-like experience that feels as good as it is effective.We are committed to quality and constant improvement. Every product is built with both performance and durability in mind, supported by responsive customer service and a 40-day money-back guarantee. This ensures that our customers can try Muravai risk-free and experience the difference for themselves.As a small but growing business, we value transparency, feedback, and community. Customer input directly shapes how we improve our products and services. Our goal is to continue expanding operations while maintaining the personal attention and reliability our customers expect.Muravai isn’t just about products—it’s about helping people feel better in their own homes, one shower at a time.
Muravai (muravai.com) has 341 customer reviews on Folks Told, with an average rating of 3.6 out of 5.
It has unbelievable pressure and it’s good for the skins and hair.
Reply from MuravaiJul 28, 2026
Hi Mikio,
Thank you so much for taking the time to leave us a review!
We're thrilled to hear that you're enjoying the incredible water pressure and that it's been beneficial for your skin and hair. Your feedback means a lot to us and motivates us to continue providing the best experience possible.
We truly appreciate your support and hope you continue enjoying your Muravai shower head!
DA
Danielle
Real review
I purchased a Muravai showerhead in early January. It is now late July and I just installed it last week because I was waiting to move before installation. My first shower was amazing, second.. amazing… the pressure is amazing. It does create a lot of steam, which I don’t mind but some might. My cat has asthma so he actually comes and sits on the edge of my shower for his own little steam room session. My hair feels much healthier, my scalp and skin are less itchy and the cool thing, the high pressure streams are like a water brush. When I rinse out my conditioner my hair is knot free!
On the third shower the showerhead cracked at the filter connection point. I didn’t know until I got out of the shower and water was all over my floor. The crack had sent a stream above my shower curtain and onto the floor. I reached out to customer service and Angela was very quick to respond. Angela didn’t care that my purchase was 7 months old, she asked for photos and quickly responded to the photos offering a replacement. I didn’t have to pay for shipping or jump through loops. That customer service is nearly non-existent anymore. There’s not a single product in the world that doesn’t have a fraction of fault products so I can’t blame the company for it. Also, the installation is so easy my cat could probably do it! I look forward to receiving the replacement. * this is a real review, not paid or encouraged *
Reply from MuravaiJul 27, 2026
Hi Danielle,
Thank you so much for taking the time to share such a thoughtful and detailed review!
We're thrilled to hear that you're enjoying the shower head's performance and that you've noticed improvements with your hair and skin. It even gave us a smile to hear about your cat enjoying the steam!
We're sorry that the shower head developed a crack, but we're glad Angela was able to assist you quickly and make the replacement process as smooth as possible.
Your kind words about our customer service truly mean a lot to us. Thank you again for your honest feedback and support—we hope you enjoy your replacement for years to come!
AN
Andres
Love it
Love it ! Such a high quality shower head.
Reply from MuravaiJul 24, 2026
Hi Andres,
We're thrilled to hear that you love it and that you're enjoying the quality of your new shower head. Your support means a lot to us, and we're so glad it has met your expectations.
If you ever have any questions or need assistance, we're always here to help. Enjoy your Muravai shower head!
DA
Dan
The powerfully jets making water come…
The powerfully jets making water come out fast is amazing says my wife.
Message Jets are fantastic
The shower head got delivered fast also.
Thanks
Reply from MuravaiJul 9, 2026
Hi Dan,
Thank you so much for your wonderful review!
We're delighted to hear that you and your wife are enjoying the powerful water pressure and that your order arrived quickly. It's great to know the shower head is delivering the experience you were hoping for.
We truly appreciate your support and hope you continue to enjoy your Muravai shower head for years to come!
MA
Maureen
rusty shower head
Emailed about rusty shower head, and company never responded.
Reply from MuravaiJul 9, 2026
Hi Maureen,
We're sorry to hear about your experience, and we sincerely apologize if you didn't receive a response to your email.
We'd really like the opportunity to make this right. Please reach out to us again at [email protected] with your order number and a few photos of the shower head, and our team will review the issue and work with you to find the best possible solution.
We appreciate your feedback and hope to have the chance to restore your confidence in our service.
CL
Cliff
I have several of these
I have several of these shower head systems now. Even got them for my rental houses and for my daughters home. The wife and I just love the fact that it is so easy to adjust the pressure. I was shocked after a month of use to look at the filters and see how much crap was in my water. It is amazing how you can feel the difference in your hair and skin. We are about to start building a new home and these are top of the list! Well done Muravai, Highly recommend!
Reply from MuravaiJul 3, 2026
Hi Wayne,
so glad you're loving it and even better hearing our support team came through for you!
Enjoy the showers!
DE
Denise
Love the better pressure and my skin…
Love the better pressure and my skin feels much better.
Reply from MuravaiJul 1, 2026
Hi Denise,
Thank you so much for your wonderful review! 😊 We're thrilled to hear you're enjoying the improved water pressure and that your skin feels much better. Your feedback truly means a lot to us.
Thank you for choosing Muravai!
MQ
MQ
Quality Poor..So Disappointing!
I purchased the Filtered Showerhead™ with the free Shower Hose & Connector Set and it was delivered March 21, 2026 --used it, and I followed all procedures/suggestions for maintenace, drying and care [noted on the website, reviews and customer videos].
On April 15, 2026 I received the Replacement Filters (3 Pack) I ordered...advertised to be '18 Stage Filtration'... 'Filters 99% of chlorine, rust & heavy metals for the softest skin and hair', Explore the Main Filter Elements That Make Our Technology Superior and Incredibly Powerful in Combatting Skin and Hair Issues Effectively-- 1. Activated Carbon Filter 2. PP Cotton Filter 3. Mineral Stone Filter [for brevity here---see website for details]
I installed 1 of the filters May 13, 2026--- at that time I did not open the discarded filter to verify what was actually in it. Nor did I open the 3 filters I received, believing they were as advertised. They were definitely NOT! This I found out today [June 29, 2026] when, in addition to the issues of June 27, 2026, I decided to uninstalled the unit and opened the used filter and the 2 unopened ones finding nothing at all in them! At that 'revelation' I ceased to 'wonder' why my skin is even more irrated, hair rougher, and shedding way more than when I was using my previous showerhead and filter!
June 27, 2026 I notice rusting on the surface metal [Note: at least 1 other reviewer also had that issue] and also much water drop spotting there also. Prior to this I began find it hard to keep dripping from occuring at the 'screw and unscrew' points.
I have purchased a new Showerhead and Filters and cannot recommend Muravai. I did not contact Muravai as the company's stated refund policy is 30 days. Return's are accepted within 40 days of delivery so I qualify for neither.
______________________________________________________
***I have submitted the pictures as support at Muravai.co has requested June 30, 2026 5:31 MDT ***
______________________________________________________
***I have been contacted by Angela/Muravai Customer Support who offered to 'send a replacement your way to resolve this' to which I told her I appreciated the quick response [once they looked at the pictures I sent].
Further, I said I do not request any replacements, for the filters or the entire Showerhead unit either. I mentioned [as I noted in my TrustPilot review...'I have purchased a new Showerhead and Filters and cannot recommend Muravai.' ]
I also let Angela know that I will update my TrustPilot Review to reflect the latest and consider the matter [and any association with your company] at an end.
However, I also told Angela that 'I appreciate your pleasant and polite manner' and thanked her again in closing.
This is a 'snapshot' of 'conversation' to which I replied to at 8:34PM MDT on June 30, 2026.***
______________________________________________________
***Angela-- support at Muravai.co contacted me to offer a 40% refund on the order in a kind and generous goodwill gesture today 7/1/2026 9:15 AM MDT.
I have responded that I would prefer not to accept it, but thoroughly appreciate the offer. I also let her know that 'I will update my TrustPilot Review to reflect this and I will add another Star to it, because I feel that you have been understanding, kind and fair about the issues that prompted the Review in the first place.'
Sent 7/1/2026 5:52 PM MDT***
Reply from MuravaiJun 30, 2026
Hi MQ,
Thank you for taking the time to share your detailed feedback. We're very sorry to hear about your experience.
We'd like to clarify that our replacement filters are manufactured with multiple filtration media sealed inside the filter housing, so they should not be empty. If the filter appears to be missing its filtration material or if you've experienced rusting or any other product defects, we'd appreciate the opportunity to investigate.
Although your purchase is outside our standard return period, we still encourage you to contact our support team at [email protected] with photos of the shower head and the filters. We'll review your case and do our best to help find an appropriate resolution.
We appreciate you bringing these concerns to our attention and hope to have the opportunity to make things right.