MuselyReviews of musely.com

Reply from MuselyOct 21, 2025

Muchas gracias por compartir tu experiencia con Musely. Nos alegra muchísimo saber que estás contenta con los tratamientos y que te resultan fáciles de aplicar y efectivos. También nos da gusto saber que el acompañamiento de nuestra enfermera asistente y los chequeos te están ayudando a seguir tu tratamiento con confianza. ¡Gracias por ser parte de la comunidad Musely!

Reply from MuselyOct 20, 2025

We are happy to hear that you are loving your treatment and seeing results! Thanks for sharing your experience, we appreciate your feedback and patience as you wait for more results. :) Feel free to let us know if you have any questions.

Reply from MuselyOct 20, 2025

We are happy we could resolve the issue quickly for you. Thank you for your feedback! :)

Reply from MuselyOct 20, 2025

Thank you for bringing this to our attention, we’re truly sorry to hear about your experience. We take customer service seriously, and what you described is not the standard we hold ourselves to. We appreciate you being part of the Musely community and want to make sure you always feel respected and supported when reaching out to us. We would love the chance to follow up directly and make things right. We are not able to access your information on this platform, so we kindly ask that you reach out to our Support Team once more. Please contact Musely Support via support.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support and reference #Trustpilot so we can directly address your concerns. Thank you so much for your patience, please note that our Support Team Manager will also be reaching out to you today.

Reply from MuselyOct 20, 2025

Thank you so much for the lovely feedback! We're thrilled to hear you're seeing great results and that everything, from communicating with your designated doctor to shipping, has been smooth and positive. We are so glad you're enjoying your Musely experience! :)

Reply from MuselyOct 20, 2025

We are glad to hear you've had a great experience with our Support Team, they’re always there to help. We really appreciate you giving our treatments a try. If there’s ever anything you’d like to explore or adjust, we would be happy to work with you to find what’s best for your skin and wellness journey with Musely. :)

Reply from MuselyOct 20, 2025

Thank you so much for your kind words! We're so happy to hear you had a great experience with our Support Team. Providing helpful, thoughtful support is super important to us, and it truly means a lot to know you felt taken care of. We're always here if you need anything else! :)

Reply from MuselyOct 20, 2025

Thank you for your feedback! We are sorry to hear about your experience and appreciate the opportunity to make things right. We also apologize for any confusion surround our 60-Day Result Guarantee. Our Support Team is available via email, live chat, phone, and social media to ensure timely and personalized assistance. Please contact Musely Support via support.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support and reference #Trustpilot so we can directly address your concerns. Thank you so much and we look forward to having the opportunity to assist you further!