Mamta M.
It’s really changed my life and my…life
It’s really changed my life and my confidence. I really appreciate thank you
Reply from MuselyOct 17, 2025
Thank you for your review, we're so happy to hear you've been able to gain more confidence!

Average
Based on 2,216 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Musely is a telehealth platform offering personalized prescription treatments for skin, hair loss, menopause, sleep, and longevity. Recognized as USA TODAY’s #1 Most Trusted Telehealth Brand of 2026, Musely makes medicine for beauty and health accessible through 100% online care.Formulated and prescribed by Board Certified Dermatologists and Doctors, Musely’s treatments address concerns ranging from dark spots, signs of aging, and thinning hair to menopause symptoms, sleep, and healthy aging.Patients begin with a 3-minute medical questionnaire, with no need to schedule doctor’s appointments or calls. The patient's dedicated Musely doctor reviews their information and, if appropriate, prescribes a personalized treatment. Each patient’s prescription is freshly compounded in Musely’s US-based pharmacies and shipped directly to their door for optimal freshness and potency.Care includes 60 days of doctor support, a 60-day Result Guarantee, and free shipping. Musely’s US-based customer support team is also available to help patients throughout their experience.Musely’s purpose is simple: help people Look Good, Live Better.
Musely (musely.com) has 2,216 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
2,216 approved reviews, newest moderated first
Mamta M.
It’s really changed my life and my confidence. I really appreciate thank you
Reply from MuselyOct 17, 2025
Thank you for your review, we're so happy to hear you've been able to gain more confidence!
Angelo
My experience with Musely has been a breath of fresh air. From my inital consult to check-ins, questions, concerns, customer service and shipping has been handled 100% professional. Scheduling a dermatological appointment around my area takes 8 to 10 weeks for an appointment. I would encourage anyone who is considering any of the services Musely offers not to hesitate.
Reply from MuselyOct 16, 2025
We're so happy to hear you've loved your experience! 😊
Meghan
Good service,feedback,and liking the products
Reply from MuselyOct 16, 2025
Thank you for your review, we're happy to hear that!
Almita
Love it 🤩🤩🤩🤩 it really works 2 months and my skin looks great and clear 🥰🥰
Reply from MuselyOct 14, 2025
Thank you so much for sharing your love of Musely! :) We are happy to hear that you are seeing results and loving the way your skin looks!
Cori
This was one of the worst purchases I have ever made. I purchased a subscription last year. All of the products I purchased were to strong. I did the daily face pics contacted the doctor and after two weeks had to stop the treatment. They did not offer a refund, new products that did not burn my face, or any help at all. I am still almost a year later getting reminders to refill when i have contacted them several times first for help now to just leave me alone. I do not recommend.
Reply from MuselyOct 14, 2025
Thank you for sharing your concerns! We are very sorry to hear about your experience and understand how concerning side effects can be. We recommend consulting your designated doctor, as they can determine whether what you are experiencing is an expected side effect or an allergic reaction. Once you’ve spoken with your doctor, please reach out to Musely Support via support.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support , reference #Trustpilot, and we’ll be happy to assist with any necessary follow-up actions. Additionally, if you would prefer assistance with how to unsubscribe from our emails, our Support Team can also assist with this. Thank you so much for your patience and we look forward to having the opportunity to assist you further!
Dori B.
Ordering and delivery was was easy and efficient. I am very pleased with my products and treatments! The only recommendations I would have for the product packaging of the eyelash serum, is to use a softer plastic for squeezing a drop out. The hard plastic makes squeezing just 1 drop out on the brush very difficult. I've wasted too many drops having to squeeze the hard plastic bottle.
Reply from MuselyOct 14, 2025
We're thrilled to hear that you found the ordering and delivery process easy and efficient, and that you're pleased with your products and treatments. We also really appreciate your honest feedback regarding The Lash Serum packaging. We will share your suggestion with our product development team for future improvements. Thank you for your support, we’re so glad to have you as a customer! :)
Amanda A.
Great quality products for a reasonable price. I did have an issue with one of my products not dispensing correctly. The issue was handled promptly. Great customer service and easy to use app.
Reply from MuselyOct 13, 2025
We're glad to hear you're enjoying the quality of our treatments and found our pricing reasonable. We also appreciate your understanding regarding the issue you experienced and we're happy we could resolve it quickly for you. It's great to know our Support Team and Musely app made things easier for you. If you ever need anything else, don’t hesitate to reach out! :)
Laurel L.
Great products that give quick results!
Reply from MuselyOct 13, 2025
We are so glad to hear you are experiencing such wonderful and quick results using our treatments! Thank you for your feedback.