Reply from MyCorporationMay 11, 2020
Dear Richie,
Thank you for your order, we appreciate your business. Our apologies you feel that you have experienced poor service thus far. Per our records, we received your copyright order on Thursday, May 7, 2020. You should have received a confirmation email letting the order was received and the process has started. That same day we reviewed the order and billed the credit card provided. When the credit card was billed you should have received another email letting you know the order was successfully billed and put into process. On Friday, May 8, 2020, the MyCorporation Filing Department researched and drafted the paperwork. On Monday, May 11, 2020, an email was sent to you confirming if the order application was correct and you responded to the email saying “yes”. Because you were so quick to respond we were able to file and complete the order same day. Everything you requested has been sent you via email including you log in and filing receipt. I feel we have been in contact with you every step of the way. With most international filings we communicate via email because of the time difference. Again we apologize if you felt dissatisfied that was definitely not our intent. In fact, we were able to process and file your order within three business days which is well before the timeframe stated. Should you have any other questions or concerns at all please do not hesitate to reach out.
Best,
Dana C.