MyDiabetesReviews of mydiabetes.health

Reply from MyDiabetesSep 8, 2026

Hey Hector, Thank you for your feedback! We’re glad you’re finding MyBody’s healthy eating information helpful for your journey. 😊 Best regards, MyBody Team

Reply from MyDiabetesSep 6, 2026

Hey Carl, Thank you for giving MyDiabetes a try! We hope the app supports you and helps you make positive progress on your health journey. If you have any questions, we’re always here to help. 😊 Best regards, MyDiabetes Team

Reply from MyDiabetesSep 6, 2026

Hey Esirigho, Thank you for your feedback. We understand that seeing too many offers can feel overwhelming, and we appreciate you letting us know. If you have any questions, we’re always here to help. 😊 Best regards, MyDiabetes Team

Reply from MyDiabetesSep 6, 2026

Hey Ramona, Thank you for sharing your goal with us. MyDiabetes can support your weight-management journey with personalized meal suggestions and helpful health tracking. If you have any questions, we’re always here to help. 😊 Best regards, MyDiabetes Team

Reply from MyDiabetesSep 6, 2026

Hey Carrie, Thank you for sharing your feedback. We’re glad you were able to complete your order and that the pudding included in your plan is something you’re looking forward to following. If you have any questions, we’re always here to help. 😊 Best regards, MyDiabetes Team

Reply from MyDiabetesSep 4, 2026

Hello Genevieve, Thank you for sharing your feedback. We’re sorry that the additional offers made the experience feel overwhelming. We understand that when you’re looking for a specific diet plan, you want to focus on the program itself rather than being presented with multiple supplemental options. We’d like to clarify that these add-ons are completely optional and are not required to use the core MyDiabetes program. They are offered as additional products or services for customers who may find them useful, but you can simply choose not to purchase them. We appreciate your feedback and will share it with our team as we continue working to make the experience clearer and more straightforward. 🙏 Best regards, MyDiabetes Team

Reply from MyDiabetesSep 4, 2026

Hello there, We’re sorry to hear about the frustration caused by the charges and the refund outcome. We’d like to clarify that all information regarding subscription pricing, charges, automatic renewals, billing periods, and cancellation terms is clearly presented during checkout and is also outlined in our Terms and Conditions before a purchase is completed. Please contact us at [email protected], mention this Trustpilot review, and provide the email address linked to your account and the relevant transaction details. Our team can review the billing and subscription history and clarify the charges and available options. Best regards, MyDiabetes Team

Reply from MyDiabetesSep 4, 2026

Hello Michelle, Thank you for sharing your feedback! We’re glad to hear that you’re enjoying most of the meals and finding the recipes useful. We’re sorry that you’ve experienced some overlap with the MyBody app and understand how having to combine meal suggestions can make planning less convenient. Your feedback about improving the meal selection and making the plans feel more complete is really valuable. We’ll make sure your comments are taken into consideration as we continue improving the experience. 🙏 Best regards, MyDiabetes Team