Excellent
Based on 231 reviews
Emma Inc.4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Get more from your email marketing. Emma's powerful digital marketing platform makes it easy for teams of all sizes to create beautifully designed email campaigns that drive results. Identify who to target, automate your marketing programs and integrate with the technologies you use most to deliver more effective communications. With award-winning thought leadership, friendly expert services and thoughtful product design, Emma helps marketers worldwide do their very best work.
Emma Inc. (myemma.com) has 231 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
231 approved reviews, newest moderated first
jennifer W.
I had questions about specific clickers, unique vs total clicks and how opens are counted in the system. The Help Desk Agent was extremely knowledgeable and led me to the right place in the app and offered clear explanations. Also gave good advice on how to find info under the Help tab. Extremely appreciated.
Design Is Our Difference F.
The phone call was quick and efficient so I could get back to creating and sending my email
Mark F.
Emma was not allowing me to send an email. I called tech support. They quickly found the issue and told me how to avoid it in the future and did not make me feel stupid.
Carl
Rob answered my questions and showed me ways to improve my Emma experience.
Amy K.
The wait time would be my only complaint. Very long. Tech was excellent -- professional, knowledgeable and patient!
BCG C.
Never Gave UP! So fortunate to have worked with a professional in technical support who did not give up over the course of a 24 hour period until we had a resolution.
Donna
Emma support technicians are knowledgeable and provide great guidance when questions go beyond the emma self-help guides.
A.
I was unable to find an error that was keeping me from being able to successfully send my email. The customer service agent solved the problem in minutes, and was really pleasant to talk to.
