Great
Based on 513 reviews
MyProjectorLamps4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Projector lamp supplier for the United States and Wordwide. Projector lamps available for front DLP and LCD projectors and rear projection televisions (RPTV). Projector lamps are guaranteed free for 180-Days, visit our information section to learn more about projector lamps and rptv lamps.
MyProjectorLamps (myprojectorlamps.com) has 513 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
513 approved reviews, newest moderated first
Sarah
I had the best experience with this company. I work at a church, and we had a projector bulb go out unexpectedly a day before we had church services. I called and talked to the nicest customer service person, who went completely out of her way to make sure we could get the bulb to the church overnight for our service the next day. She was completely a lifesaver! I will definitely be using this company, and would recommend them to anyone!
Eric C.
There was an initial mix-up about shipping the lamp I needed. Once that miscommunication was discovered, the company went above and beyond to make sure I received the lamp before Sunday worship services. Awesome customer service! Will order from them again!
CC
Fast shipping, excellent lamp so far.
Jerry
Great service. Quality products
Heather H.
It was a great experience, bulb was packaged nicely and we received quickly.
Brendan P.
Overall I am satisfied with the result, but the process left a lot to be desired. I ordered a projector lamp for our church on a Thursday, overnight express so it arrived on Friday. It arrived in a paper shipping bag, instead of a box with cushioning or packing material to protect the delicate lamp. And of course, it was broken in transit. So I emailed and called customer service for a replacement. They quickly responded and emailed me the tracking number for the replacement, which was supposed to arrive on Monday. Monday, Tuesday and Wednesday came and went, no lamp. I looked at the tracking and saw that it had never been shipped - the label had been created, but no item actually shipped. I called again and it took customer service 2 phone calls at about 20 minutes each to figure out what had happened, and get a replacement overnighted to me so we'd have it in time for church services. This time they did make sure it actually shipped, and we received it the next day. I was concerned because the replacement again arrived in a FexEx overnight bag, not in a box with cushioning or packing material. But luckily the bulb was not broken this time, and we were back up and running. I think they should have refunded us the extra amount for the overnight shipping, since it ended up being not overnight but a week later that we had a working product in our hands. They didn't do so, and instead offered us 10% off our next purchase, which they offer to all customers. So yeah. They need some work on customer service.
Joe
It took almost 3 weeks to get the bulb and then that bulb was bad. Got the second replacement bulb in a few days.
Debbie G.
Lamp came a day early! Love that!
