Great
Based on 2,355 reviews
My Supplement Store4.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MySupplementStore.com stands for commitment, service, knowledge and dedication to our #1 asset, you the customer. In September of 2009 we purchased MySupplementStore.com from the original owner Joshua Smith. Since 1999 we have been serving customers in our brick and mortar stores. We are not just an online supplement store. We pride ourselves on great prices, great service, and a very knowledgeable staff. Our employees receive regular training on the newest products so we can answer all of your questions. Our customers always come first and we will go the extra mile to make you happy.
My Supplement Store (mysupplementstore.com) has 2,355 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
Showing 283 reviews with 1 star · Clear filters
Rita H.
That stuff was horrible. Why would u guys say it was like the old stuff? Omg it made me sick!!! What a waste of money. Never again...
Reply from My Supplement StoreFeb 6, 2023
Hi Rita, I do apologize that this product made you sick.
Eric C.
I never received my pakege
Reply from My Supplement StoreJan 30, 2023
Hi Eric. International orders do tend to take longer, however the tracking says it should arrive to you in about 3-7 business days. So, your package is on it's way to you, international orders just tend to take a little longer.
Kevin H.
I got a bad supplement because the one I chose before didn’t have gelatin . I don’t eat pork or pork bi products and they sent me a bad one
Reply from My Supplement StoreJan 27, 2023
Hi Kevin, I apologize for the inconvenience this may have caused. However, we do have the ingredient label on the product description and I can see the label says it does include gelatin.
April S.
i been using this for a month now and nothing is showing at all even on the diet im on still nothing just feel sick
Reply from My Supplement StoreJan 25, 2023
Hi there. Typically it takes 2-3 weeks for results to start showing. Make sure you are eating right and exercising when taking these products.
Carol W.
Items are still not delivered.
Reply from My Supplement StoreJan 16, 2023
Hi Carol. I sincerely apologize for the delay on getting your order out, there seem to be a technical error on our end. However, we are getting this shipped out today for you. Again, I apologize for the delay and inconvenience this may have caused.
James C.
I’m not sure being short staffed is of my concern. That is not my problem.
Reply from My Supplement StoreJan 13, 2023
Hi James. I do sincerely apologize for the delay. However, due to the holidays, we did have some days off. Plus one of the products you ordered was out of stock at the time of purchase and we did get it in shortly after your first shipment went out. Again, i sincerely apologize for the delay.
Delhaye A.
I don’t receive my order
Reply from My Supplement StoreJan 6, 2023
Hi there I do apologize for the inconvenience this may have caused, however the tracking says it was delivered in the letterbox Friday, January 6. If you still haven't received it, we kindly ask you to contact your shipping service for further information.
Demetrius R.
I have nothing to review. Never got my products.
Reply from My Supplement StoreJan 3, 2023
Hi there. I sincerely apologize for the inconvenience this may have caused. We had a customer service rep reach out to you to help resolve this issue.
