MyToolStore.comReviews of mytoolstore.com

Good communication about an order that is on back order at the time of purchase. BUT they charged my credit card when I ordered: most online businesses charge when the item is shipped. I don't like paying for something that won't be shipped for 5 weeks, at best. Since I am not sure the manufacturer will come through and produce the items (apparently they will discontinue production soon) it becomes a larger issue. I am giving them 4 stars assuming I get my order on schedule.

my only two problems with the whole experience what are how long it took for me to get my tools I was promised they would be there within 5 days ended up taking over two weeks... And my table saw stand which I paid over 300 dollars for was slightly damaged whether it be from ups or whoever handle it I was slightly disappointing as well

I had great service. Very quick even during the holidays.

I ORDERED TWO WOODS SUCTION CLAMPS ON THE 13TH OF DECEMBER THEY TOOK MY PAYMENT RIGHT AWAY THEN I WAITED UNTIL CHRISTMAS WAS OVER THEN CALLED AND TALKED TO A PERSON THAT TOLD ME I WOULD NOT BE ABLE TO REACH ANYONE UNTIL AFTER THE NEW YEAR. SO I CALLED BACK THE AND THEY TOLD ME IT WAS ON BACK ORDER, I JUST RECIEVED THE ORDER TODAY THE 16TH OF JAN.

Never had a bad experience, been ordered precision tools from them for years. Mostly they're just nice people and if they don't know about what I'm asking they'll figure it out and get back to me pretty quick.

Before they took my order, they verified my hard to find item was in stock. They got it shipped out on Friday after an order placed around noon on Friday. Price for shipping was fair as they charged me what they paid. Item was well packed. They really did their best to get it to me. I will use them again.

I checked, and MyToolStore.com had the best price, best delivery method to Canada, and were very responsive to questions about shipping and delivery time.

We ordered a number of Chapman Mini Ratchet Handles from MyToolStore.com. The price was the best I could find on the net, and I'm good at that. The order arrived in just a couple of days. We will definitely shop with MyToolStore again! Thank You!