JENNIFER
Customer service is always bad at the…
Customer service is always bad at the Hanover location. They make you feel like you are bothering them when you try and shop/checkout.

Average
Based on 780 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Namco Pools is the largest retailer of above ground swimming pools, hot tubs, and patio furniture in the Northeast. Our pool experts specialize in providing professional guidance with the largest selection, availability, priority delivery, and the lowest prices with financing available. Namco’s mission is to bring the best pool, hot tub, and patio ownership experience to families and share our passion for outdoor living products and services. We hope to make a difference within our communities and give our customers an experience that exceeds expectations.
Namco Pools (namcopool.com) has 780 customer reviews on Folks Told, with an average rating of 3.6 out of 5.
780 approved reviews, newest moderated first
JENNIFER
Customer service is always bad at the Hanover location. They make you feel like you are bothering them when you try and shop/checkout.
KYLE
Great service, great people!
KEVIN
I had the pool installed in July 2019 and used it for a month before closing it. Since then it has been leaking. I refilled it but it is now down to less than 14 inches. I called the store and they offered to sell me a patch kit. I cannot see any holes but the seam is at the bottom of the liner. I would like the liner replaced
WAYNE
Love the Swansea store. Great people.
KATHY
Bought our 18’ Quest above ground pool last year. Namco did an awesome job from purchase to delivery to installation. We couldn’t be happier with our purchase and recommend Namco to anyone looking for an above ground pool.
NICOLAS
Friendly, helpful, knowledgeable.
JOAN
Namco will have everything u need not just for the pool but also lawn,deck & so on its a very good place to shop.
Matt
Jamie and Brian are awesome. I dealt with them at the Manchester store. I wrote a google review, too.