David C.
Always friendly and helpful at the…
Always friendly and helpful at the Westbrook/portland Maine area!
Reply from Namco PoolsApr 24, 2023
Thank you for the great review David! We hope to see you again soon!

Average
Based on 780 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Namco Pools is the largest retailer of above ground swimming pools, hot tubs, and patio furniture in the Northeast. Our pool experts specialize in providing professional guidance with the largest selection, availability, priority delivery, and the lowest prices with financing available. Namco’s mission is to bring the best pool, hot tub, and patio ownership experience to families and share our passion for outdoor living products and services. We hope to make a difference within our communities and give our customers an experience that exceeds expectations.
Namco Pools (namcopool.com) has 780 customer reviews on Folks Told, with an average rating of 3.6 out of 5.
780 approved reviews, newest moderated first
David C.
Always friendly and helpful at the Westbrook/portland Maine area!
Reply from Namco PoolsApr 24, 2023
Thank you for the great review David! We hope to see you again soon!
Joseph B.
I placed my 1st online order. Very easy. Discount of $10 offered. Pleasant experience.
Reply from Namco PoolsApr 21, 2023
Thank you for the review Joseph! We are glad you were able to redeem our coupon code and had a great experience shopping online with us!
Joseph P.
Made the replacement pool liner purchase on Saturday morning. The pool liner was delivered the following Tuesday !!!!!!!!! We were shocked and surprised with the super fast delivery. I haven't installed the liner yet, and will write a follow up comment in the near future. Thank you Namco !!
Reply from Namco PoolsApr 21, 2023
Thank you for leaving us a review Joseph! We are thrilled to hear how happy you are with your purchase and fast delivery. We look forward to hearing your product review and we are here if you need anything!
Jayne
The sale of our pool with Joe was seamless. He answered all of our questions. His knowledge of the product line was excellent. This is the second pool we have purchased from Namco and would recommend to friends and family!
Reply from Namco PoolsApr 10, 2023
Thank you for leaving us a review, Jayne! We are very happy to hear that Joe was able to help you find another pool and share his knowledge with you! We hope to see you again soon and we are here if you need anything. And don't forget, you can get 10% off your chemical purchase when you bring in your water samples to get tested at any of our 22 locations!
Keith P.
Web-site layout makes it easy to find desired product.
Reply from Namco PoolsApr 10, 2023
We appreciate the review, Keith! We are glad to hear that you found what you needed easily.
Jackie
I went to the Namco store in Poughkeepsie to look at patio chairs. The two women working were very helpful. I decided on chairs but they explained the chairs wouldn't be delivered by the store for free but that if I ordered them online they would be delivered. I asked if they would help me place the web order while I was at the store and they did which I really appreciated; especially since it wasn't a sale for their store.
Reply from Namco PoolsApr 10, 2023
Hi Jackie, that’s wonderful to hear! Thanks so much for leaving us a review and we hope to see you at our Poughkeepsie store again!
Lynn
System access and pool selection provided were excellent help.
Reply from Namco PoolsMar 14, 2023
Thank you for the rating, Lynn!
Unsatisfied C.
2/11/23 Update-Sent an email as requested by Namco and got crickets back. I stand by my review!!!! Namco doesn't want to know you once you purchase a pool from them. I need a liner replacement for a pool that I purchased from Namco and was basically told that they wouldn't "fill my ticket" because they will be too busy with new pool installations. Mind you that I called in January, live in the Northeast, and wouldn't need the replacement done until June so it's not like I called last minute. I was lucky enough to find another pool company to replace my liner and will most definitely buy my next pool from them. I will not purchase another pool from Namco even though my last two pools were purchased at Namco. No thank you!
Reply from Namco PoolsFeb 7, 2023
We're very sorry to hear about your experience and we would like the opportunity to a make this right. If you could please give us a call at 860-590-9702 or email us at [email protected]