Average
Based on 3,535 reviews
Nano Hearing Aids3.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Nano, we’re dedicated to redefining how you hear and experience the world. Our commitment is simple: we provide high-quality over the counter (OTC) hearing technology at affordable prices. We believe that everyone deserves to have clear, vibrant hearing — regardless of budget — and we've made it our mission to deliver just that.With a track record of transforming lives, a 45-day money-back guarantee, and a customer support team that's available 24/7, we’ve earned our place as a trusted name in the hearing industry. Start your journey to rediscover the world of sound and experience the Nano difference today.Shop Hearing AidsContact 24/7 SupportFAQs
Nano Hearing Aids (nanohearingaids.com) has 3,535 customer reviews on Folks Told, with an average rating of 3.6 out of 5.
3,535 approved reviews, newest moderated first
Michael B.
you are trying to be of help.
Reply from Nano Hearing AidsOct 4, 2023
Thank you for taking the time to share your positive feedback with us. Please reach out with any questions at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. Have a wonderful day! - Nano Support Team
Anthony F.
People are nice and informative. Order was prompt and the only problem she’s having is turn it off and on she is 90 years old. That’s the only thing I know right now that she’s having any problems with. Thank you.
Reply from Nano Hearing AidsOct 4, 2023
Thank you for taking the time to share your positive feedback with us. Please reach out with any questions at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. Have a wonderful day! - Nano Support Team
robert B.
did you or me pay for the tracking process that the usps used? we were robbed. the package went from las vegas to atlanta to memphis and to olive branch. but it took more than 7 days. and the info display was always lacking ....
Reply from Nano Hearing AidsOct 4, 2023
Thank you for sharing your feedback with us which we will pass along to our team. Your order did have shipment protections on it. One of our customer service team members will be in touch with you to discuss your concerns. Should you have any additional questions, please feel free to reach out at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. We look forward to connecting with you and ensuring a smooth experience with our products. - Nano Support Team
Patricia S.
These aids work great. I think there should be more detailed info. on tones related to their meaning. The booklet does not tell you how many tones tell you they need recharging or when they are turned off and on. A little confusing with other tones.
Reply from Nano Hearing AidsOct 4, 2023
Thank you for sharing your feedback with us which we will pass along to our team. We genuinely appreciate your input as it helps us identify areas where we can make improvements. Your satisfaction is our top priority, and we apologize for any inconvenience you may have experienced. Should you have any additional questions, please feel free to reach out at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. We wish you all the best! - Nano Support Team
None
Returning my hearing aids was somewhat difficult. I had to call a few times and was always told someone would call me back. Since I work, I couldn't be by my phone 24/7. It would be much better customer service if the customer could just be helped when they call instead of having to be called back at anytime. Otherwise, customer service was very kind and professional.
Reply from Nano Hearing AidsOct 3, 2023
Thank you for sharing your feedback with us which we will pass along to our team. We genuinely appreciate your input as it helps us identify areas where we can make improvements. Your satisfaction is our top priority, and we apologize for any inconvenience you may have experienced. One of our customer service team members will be in touch with you to discuss your concerns. Should you have any additional questions, please feel free to reach out at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. We look forward to connecting with you and ensuring a smooth experience with our products. - Nano Support Team
Rich M.
Patience and answered my questions. The new hearing aids are fantastic. But I am having a problem with my Right ear aid disconecting from app and difficulty reconnecting to the app after it happens numerous times throughout the day I received help today from Nano Customer Technical help who was very courteous and informative and gave me suggestions to reconnect to app quickly. IT WORKED Great technical help after purchase is a great benefit from Nano. Finally to anyone wondering about Nano helping to hear TV. There are he Lying me hear the TV better Than hearing aid that cost 3000-4000 dollars. The Nano Sigma PLUS OTC (BTE) ARE THE GREATEAST HEARING AIDS EVER. PUT ME ON TV COMMERCIAL NANO...I'LL GIVE YOU A TESTIMONIAL.
Reply from Nano Hearing AidsOct 3, 2023
Thank you for taking the time to share your positive feedback with us. Please reach out with any questions at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. Have a wonderful day! - Nano Support Team
Amy
I have had nothing but problems with this product. I've had to pay for several replacements and still do not have a working product. The replacements I just received do not work at all. The volume controls do not work on either side. I told them the day after I received it and they just keep sending me steps to do and nothing makes them magically work. Can I just get a product that works please?
Reply from Nano Hearing AidsOct 3, 2023
Thank you for sharing your feedback with us which we will pass along to our team. We genuinely appreciate your input as it helps us identify areas where we can make improvements. Your satisfaction is our top priority, and we apologize for any inconvenience you may have experienced. One of our customer service team members will be in touch with you to discuss your concerns. Should you have any additional questions, please feel free to reach out at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. We look forward to connecting with you and ensuring a smooth experience with our products. - Nano Support Team
Wanda D.
Repersentive would not listen and wright ear is still not work correctly . Charger does not work correctly.
Reply from Nano Hearing AidsOct 3, 2023
Thank you for sharing your feedback with us which we will pass along to our team. We genuinely appreciate your input as it helps us identify areas where we can make improvements. Your satisfaction is our top priority, and we apologize for any inconvenience you may have experienced. One of our customer service team members will be in touch with you to discuss your concerns. Should you have any additional questions, please feel free to reach out at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. We look forward to connecting with you and ensuring a smooth experience with our products. - Nano Support Team
