Average
Based on 3,535 reviews
Nano Hearing Aids3.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Nano, we’re dedicated to redefining how you hear and experience the world. Our commitment is simple: we provide high-quality over the counter (OTC) hearing technology at affordable prices. We believe that everyone deserves to have clear, vibrant hearing — regardless of budget — and we've made it our mission to deliver just that.With a track record of transforming lives, a 45-day money-back guarantee, and a customer support team that's available 24/7, we’ve earned our place as a trusted name in the hearing industry. Start your journey to rediscover the world of sound and experience the Nano difference today.Shop Hearing AidsContact 24/7 SupportFAQs
Nano Hearing Aids (nanohearingaids.com) has 3,535 customer reviews on Folks Told, with an average rating of 3.6 out of 5.
3,535 approved reviews, newest moderated first
JENNIFER W.
Ease of online ordering and information sent about how to use. Now my husband is having trouble with the settings and plans on seeing an audiologist. Love the charging station
Reply from Nano Hearing AidsJun 6, 2023
Thank you, Jennifer. We appreciate your feedback.
Lula
I returned hearing aids because they did not work properly. Then got notice you will not refund my money because the red antenna was missing. there NO antenna on them when I opened package. I cannot recommend them.!!!
Reply from Nano Hearing AidsJun 6, 2023
Hello, All returns claims are handled in accordance with our Refunds Policy: https://nanohearingaids.com/pages/refunds-policy If you need further assistance or wish to discuss this further, please email our returns department at [email protected]. Thank you, Nano Support Team
James R.
My plastic tube keep coming and humming all the time. Would not recommend.
Reply from Nano Hearing AidsJun 6, 2023
Hello James, Thank you for answering my call. Please do not hesitate to reach out if ever you need assistance and we will be glad to help you. You may dial our customer service line 619-738-2438 or reach out to me. Sincerely, Ralph Nano Advanced Support Team 619-404-0533 Extension #107
Susan B.
It's great to finally be a part of conversations again! Hearing aids I can afford. I've had them for about a year now.
Reply from Nano Hearing AidsJun 16, 2023
Thank you for sharing your thoughts with us, Susan. We are so happy to hear that you are enjoying your new hearing aids! Please reach out with any questions at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. Have a terrific weekend! - Nano Support Team
Joop
Great service a good price for the product and they work great. Been customer for past 3 yrs
Reply from Nano Hearing AidsJun 16, 2023
Thank you for your feedback and for your trust in our products! Please reach out with any questions at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. Have a wonderful weekend! - Nano Support Team
JOHNNY
although these hearing aids didn't work for my situation they did seem to be good quality fir the price Return ended up far from hassle free matter of fact only after I got better business bureau involved did I receive my full refund.
Reply from Nano Hearing AidsJun 18, 2023
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.
James I.
Got them when they said would be there. They are really good hearing aides, just have to get used to them.
Reply from Nano Hearing AidsJun 16, 2023
Thank you for sharing your positive experience with us, James. We are glad you like the hearing aids and hope you adjust to them swiftly. If you have any questions, please reach out at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. Have a wonderful weekend! - Nano Support Team
Carrie K.
These hearing aids are probably good for many people but they just didn't work out for me. There was too much feed back and also the sound seemed to be outside my ears instead of going inside. Hope that makes sense. It drove me crazy trying to listen like that. I returned them and am now waiting for a refund as soon as they are received. I'm really sorry, I don't like giving bad reviews. Hopefully they work out better for others. I cannot believe you would post a phone number on this site. PLEASE REMOVE IT IMMEDIATELY!!!!
Reply from Nano Hearing AidsJun 18, 2023
Hello Carrie, Thank you for your feedback. I am sorry that our hearing aids did not work for you well and that you weren't satisfied with your experience. Your phone number has been removed and your refund has been processed last June 16, 2023 back to your original payment method. The refund should reflect in your account within 3-5 business days depending on your bank policy. We hope that you will give us another chance to deliver a great experience in the future. Thank you for your time, and have a wonderful day. Sincerely, Nano Advanced Support Team
