Excellent
Based on 672 reviews
Aloha by NCR Voyix4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today NCR Voyix transforms the stores and restaurants experiences with cloud-based, platform-let SaaS and services capabilities.
Aloha by NCR Voyix (ncrvoyix.com) has 672 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
672 approved reviews, newest moderated first
Steve P.
Response is not that great. Our managers have struggled to find out certain things about Aloha, and do seem to get answers. Many of them are frustrated.
Reply from Aloha by NCR VoyixMay 5, 2021
Hi Steve. Thank you for your feedback. We’re sorry you haven’t received responses to your inquiries. Our team is looking into this and will get back to you.
Ahmed K.
Excellent products and services
Reply from Aloha by NCR VoyixMay 14, 2021
Thank you, Ahmed!
Shawn M.
Told I would get a call back. Never did issue is still present
Reply from Aloha by NCR VoyixMay 5, 2021
Hi Shawn. Thank you for your feedback. We’re sorry you didn’t receive a call back. Our team is looking into this and will reach out to you shortly to resolve this matter.
Vera
I have been really impressed on the new customer service business model. The new phone number and your teams responsiveness has been super helpful. The quick turn around times and friendliness of your techs really makes your company a hospitality partner.
Reply from Aloha by NCR VoyixMay 5, 2021
Thank you for your kind words, Vera! We're happy to hear you've had a great experience with our team.
Alex D.
I’m not Alex Decker
Thomas
David Bolduc, responded with a change request to see if it would resolve the issue. When I gave him the GO, he replied with the confirmation and screen shots to prove the change worked and he confirmed the configuration was back to its normal state. I appreciate the timeliness of the response as well as the resolution. Supper helpful, thanks again!
Reply from Aloha by NCR VoyixMay 5, 2021
Hi Thomas. Thank you for your sharing your experience with us! We're happy to hear your issue was resolved in a timely manner by our team.
Arun
Excellent support from NCR team..
Reply from Aloha by NCR VoyixMay 5, 2021
Thank you for the kind words, Arun!
Matt
Complete shambles to deal with and do NOT value they’re colleagues whatsoever!
