NetReputationReviews of netreputation.com

DID NOT REQUEST THE SERVICE!WAS CHARGED TWO TIMES IN ONE MONTH FOR SERVICE I DID NOT REQUEST!THEY DO NOT ANSWER CUSTOMER SERVICE PHONE,DO NOTLISTEN.SHUT CONVERSATION DOWN WHEN I TRIED TO CANCEL!TERRIBLE SERVICE!

Salesperson was rude but I signed up anyway due to other good reviews which are probably SCAMS JUST LIKE THEY ARE. They take your money make empty promises. More than disappointed. Hoping to recoup my losses.

Save your money! If you're an individual like me trying to suppress misinformation published by the DOJ or news outlets, don’t bother with NetReputation. The quality of their work was underwhelming, and their efforts to suppress front-page results were ineffective. Not a single thing they created is on the first page of search. One of the main reasons I chose NetReputation over competitors was the partner sites they claimed to work with. But when it came time to publish the articles, they used obscure websites that I—and likely most people—had never heard of (Storify, Issuu and 66fa43472c93a.site123.me). This was a major departure from the reputable partner sites they initially mentioned. They also promised I’d receive login information for all profiles they created, along with detailed guidance on how to update my website at the end of the campaign. They didn’t follow through—I had to ask for this information myself. Another concern: they asked for the passwords to my social media accounts, despite the fact that these accounts were never used or needed for anything. This felt unnecessary and raised some red flags. Also, at one point I tested their transparency by asking if they could help take down some sites because it's something a competitor had mentioned. They never brought up taking down sites but I had heard that one particular legal documents site could be taken down if you message them. I asked about this and they said it'd cost extra. Unbeknownst to them, I already reached out to the website and they took it down for free. You're better off spending the money on doing something meaningful and fun (travel abroad, concert, flip a house, etc.) then blogging about it. You can then create multiple posts about your experience on sites like Substack and Medium, and social media platforms like Instagram (Reels) and TikTok. Leverage GenAI as needed to create the posts. In the blog posts, make sure to add links to all your social media profiles, and you can also link your other blogs. Run Meta and Google Ad campaigns, boost your socials media posts, etc. Learn from my experience. This is, and was not, worth the expense. Again, this pertains to me as an individual, I can't speak to their work for businesses.

I was quoted 850 dollars for services but charged an extra 30 dollars. Its been 10 days since I paid for service and I've been ghosted. There has been no change to my online presence but at the same time nobody has returned an email or phone call. Not one drop of an update or feedback.

NetReputation is scammer. They robbed money claiming they will remove a bad review but the review is still there. don't trust

I purchased one of Web Presence, LLC’s higher-end reputation management packages based on their assurances of comprehensive, human-written content and personalized service. Unfortunately, my experience was the opposite of what was promised. Over the course of the engagement: Many of the deliverables they provided were AI-generated, despite being marketed as written by professional human writers. I independently checked the materials using AI detection tools, and results consistently showed 94% to 100% AI content. This critical detail was never disclosed and runs counter to the service I believed I was paying for. They failed to provide me with access credentials or logins to the accounts they were allegedly managing on my behalf. When I inquired, I received vague responses but no resolution. Several features, such as social media linking, never functioned properly. Whenever I raised concerns, I was dismissed or made to feel as though I was misunderstanding their process, which felt unprofessional and unhelpful. After the final month of unsatisfactory and incomplete deliverables, I stopped payment. Rather than address my concerns, the company sent my account to a third-party debt collection agency that I have since learned is not licensed to operate in my state, raising further legal and ethical concerns about their business practices. I would caution others to carefully evaluate whether this company’s approach aligns with what you expect before committing. My experience fell far short of what was advertised.

Trey, Jessica and RL are awesome !

Our company used NetReputation to help our client. Not only did our client's reputation worsen since signing up with them, but they also refused to show any deliverables. They were either unable or unwilling to explain what they had done during the first six months. My only conclusion is that they took our money and did nothing, hoping that our client’s reputation would improve on its own. To clarify, NR did offer a partial refund, but I did not sign up for NR just to receive a partial refund. We wanted them to do their job and be able to explain what was done with our money. Our contract with our client has been negatively affected, and our company’s reputation has also taken a hit. I would recommend staying away from any company, especially NetReputation, that is not transparent about what they do and is unwilling to share how they spent your money. Do yourself a favor and find someone else that is more transparent. ============= Responding to NR: We have a difference of opinion regarding what is considered "success," especially when negative content worsened month over month after the first year. It is also incorrect to say that you notified us when partial revisions occurred; it was actually us who informed NR of the issue, not the other way around. Sending monthly report and not saying anything or sounding any alarm bell is not the type of service we expected. NR pocked $8,000 after the refund, over a span of 6 months. NR was only able to account for 2 months of work and are unwilling to account for the 4 months. The math speaks for itsself. Although NR wanted to make things right and offered a generous solution, we couldn't move forward with a company that is shrouded in mystery and unwilling to explain deliverables or how our money was used. Its obvious to us that nothing has been done, for the first 4 month, and that is the reason why NR is unwilling to share any deliverables. Trust has been broken, and it is very hard to recover from that when information is being withheld. We are not able to do business this way, if others are ok with this then we have no opion on this. We stand by our review.