Average
Based on 582 reviews
www.newark.com3.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
To power your success, we provide round-the-clock access to the products you need, a comprehensive portfolio of services, and expert support at every stage of your journey. With over one million products in stock from more than 2,000 leading suppliers, we ensure both choice and availability. Our fast and reliable delivery, combined with technical support available 24/5, helps you keep projects moving without delay. We also continue to expand our industrial product range to meet evolving customer needs.
www.newark.com (newark.com) has 582 customer reviews on Folks Told, with an average rating of 3.3 out of 5.
582 approved reviews, newest moderated first
Robin B.
The Newark website is so easy to access you find most of what you are looking for just by typing part or product description. I have had to call and ask customer service to help with crossing over parts in the past and they are very helpful with locating what I need.
Tim B.
Whenever we need parts we always go to Newark. I like being able to buy parts without having to speak to a salesperson.
Sofia C.
Very easy web, if I do now the complete MFG part number, just enter the characteristics I need and it will give me a range of items I can choose from, they have an outstanding sales support, if I need anything, email my contact and it will get done, pricing sometimes might be a bit higher (reason for the 4 stars instead of 5) so far so good, keep the good work!
Maryelizabeth D.
Our demands flucuate on a daily basis and the easof ordering either through on line or direct with a customer service rep is awesome. Very helpful with finding parts.
R. D.
I love that I had my own rep to quote pricing for blanket orders, and that I can place one blanket order to take me through the year ... but that I also have the flexibility of requesting shipments be released sooner -- or held for release later.
Laurel Y.
I have been purchasing from Newark for over 13 yrs. They have changed so much in those years. The selection has gotten better and same day shipping is fantastic.
Bryan B.
I like to order from Newark because they always have the parts I need at a good price and delivery is fast. I don't have to wait weeks to get the parts I needed yesterday.
Charleen F.
I dread using it so most of the time I order elsewhere. I cannot be the only customer complaining. I did not see anything wrong with the way it was before. If it aint broke why try to fix it.
Reply from www.newark.comMar 19, 2014
Thank you for your feedback, and apologies for your poor website experience. While we did have some glitches during the initial roll out of the new site, we’re continuously working to fix these issues. This new site allows us to enhance current features and build new options. If you could provide more detail on what you find challenging with the new site, we can work to prioritize the fix! (please send to [email protected]) Thank you for letting us know that you find our customer service excellent. We strive for excellence and will continously work towards the best customer experience!
