NewSelfReviews of newself.com

Reply from NewSelfAug 24, 2026

Thank you, C Walton! We’re glad to hear the process was clear and smooth. We appreciate you taking the time to share your experience. —The Team

Reply from NewSelfFeb 11, 2026

Hi Chris, We’re really sorry to hear that you feel this way. We understand that billing concerns can be frustrating, especially when you’re expecting a full refund. To clarify, our cancellation and refund policies — including any applicable processing or administrative fees — are clearly outlined at the time of enrollment. If a cancellation request is made after certain steps in the medical review or processing have already begun, a standard fee may apply as disclosed in our terms. That said, we genuinely want to review your specific case. Since “Chris” is a very common name, we’re unable to identify your account based on this review alone. We kindly ask that you please reach out to us directly through your official patient portal so we can verify your details and carefully review what happened. Once we can access your account, we’ll be happy to look into the timeline, approval status, and refund details to ensure everything was handled according to policy. Best regards, Newself

Reply from NewSelfAug 24, 2026

Thank you, Jay! We’re glad you’re pleased with the quality and value of your medications. We truly appreciate your recommendation and your five-star review. —The Team

Reply from NewSelfAug 24, 2026

Thank you for sharing your experience, Ashley! We’re thrilled to hear you’ve felt supported by our responsive communication and quick shipping over the past four months. Congratulations on your progress, and thank you for recommending NewSelf! —The NewSelf Team

Reply from NewSelfAug 24, 2026

Thank you for sharing your experience, Ashley! We’re delighted to hear about your progress and that your weight-loss journey has been so positive. Congratulations on reaching this meaningful milestone, and thank you for choosing us to support you along the way. —The Care Team

Reply from NewSelfFeb 11, 2026

Hi Mary Tracy, We’re truly sorry to hear about your experience and understand how upsetting unexpected charges can feel. However, at this time, we’re unable to locate any active account under the name “Mary Tracy” in our system. In order for us to properly review your concern regarding renewal, cancellation, and the $749.99 charge, we kindly ask that you please reach out to us directly through your official patient portal using the name and email associated with your account. Once we can verify your details, we will carefully review the timeline, billing activity, and cancellation requests to ensure everything is handled appropriately and fairly. We take authorization and billing concerns very seriously and are committed to resolving legitimate issues promptly. Please connect with us through your real portal account so we can assist you further. Best regards, Newself

Reply from NewSelfAug 24, 2026

Thank you, Selecia! We’re glad your product arrived in a timely manner and that you had a positive delivery experience. We appreciate you taking the time to share your feedback and choosing us. —The Team

Reply from NewSelfAug 25, 2026

Thank you for sharing your experience, Lola. We’re glad you appreciated the quick response and shipping. We also understand that you’re hoping to see more progress over time, and we appreciate your honest feedback about your experience so far. —Customer Care Team