Matt D.
Great customer service
Great customer service and a fast turnaround.
Reply from New World DiamondsJul 28, 2023
Hi. thank you for taking the time to review us and we're very happy to read you loved our customer service and turnaround times.

Excellent
Based on 499 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We have set out to reshape the way our culture thinks about diamonds, designing a personal and unique expression for the way we honor that special someone, celebrate our friends, express love or how we acknowledge unique moments. We find inspiration in Mother Nature, all things unique, bold colors, and people like you. We share a common belief that life’s moments should be celebrated, no matter how big or small. We’re not here to tell you how to use a diamond, or when to give a diamond, or tell you how precious a diamond truly is; we’re here with you to create a timeless story. Diamonds for all.
New World Diamonds (newworlddiamonds.com) has 499 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
499 approved reviews, newest moderated first
Matt D.
Great customer service and a fast turnaround.
Reply from New World DiamondsJul 28, 2023
Hi. thank you for taking the time to review us and we're very happy to read you loved our customer service and turnaround times.
Ralph Z.
The selection and ordering process was fairly straight-forward and the customer service was friendly. I had one shipping glitch which was due to a delay by FedEx.
Reply from New World DiamondsJul 27, 2023
Thank you for sharing. We appreciate our customers and are looking into more shipping methods for them.
Adrian P.
The earring looks great. The threading on the stem of the diamond is faulty
Reply from New World DiamondsJul 27, 2023
I'm sorry to hear of your experience with your stud earring. Unfortunately, years of wearing them can cause the threading on screw back posts to wear down as yours did. If you would like to switch posts to friction back, please reach out to us. [email protected]
Peter O.
Great experience. Found what I was looking for at a great price. Fit perfect on arrival. Highly recommend!
Reply from New World DiamondsJul 27, 2023
Thanks for sharing and we're really glad you are enjoying your ring. We appreciate you taking the time to review us!
Trish C.
Really top notch customer service, and a very high quality product that gets me lots of compliments. Good price too, less than competitors.
Reply from New World DiamondsJul 27, 2023
We try our best. Thank you for reviewing us and thankful the necklace brings you lots of compliments and joy!
Caitlin L.
Beautiful rings. Exactly what I was looking for!
Reply from New World DiamondsJul 27, 2023
Awesome to hear! Thank you for sharing and letting us know!!!
Fin P.
Anji is great! She is the perfect facilitator who made our purchase a very satisfying experience. Beautiful purchase, as well!
Reply from New World DiamondsJul 27, 2023
Thank you, we think Anji is great too. Appreciate you sharing and taking the time to review us!
Jay Z.
She said "Yes!" It was an amazing evening... it did not go exactly to plan... It was romantic, chaotic, exciting, pleasant and even a bit humorous...in the end it was perfect. The ring made it all the better and she loves it. Her smile said it all.
Reply from New World DiamondsJul 27, 2023
Congratulations! These precious moments are priceless and we're thankful to be a part of it. Best wishes and thank you for sharing!