Sam C.
Current Nexion Affiliate
I agree with the agent who gave them a 1 and said not a single person there cares. I gave them 2 stars for the commission platform. But you'd better know what you're doing and need absolutely no assistance or you will rate them a 1 as well. They give wrong information regarding their contracts and ticketing and take no responsibility for the debit memo or follow up correction instructions they provide. You will be passed around from dept to dept being advised, that's not my dept. Nexion Member Services is not there for service or to keep your business, it's to pass you to a dept they hope hasn't already given you incorrect or unverifiable information. Employees are defensive and rude when mistakes are pointed out, rather than taking the information as a learning experience. Unfortunately, I've lost complete confidence in their front line staff who will take no responsibility for the information they provide. Strike 2 in the first 6 months. Third strike and they're out. There are better programs out there, with similar commission platforms and charges. Seek them out and save yourself the hassle of changing within a year.