Great
Based on 556 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ninjacators is Americas #1 NinjaTrader® Innovator with over 450 mistake-proof NinjaTrader® Indicators & automated trading edges. Over 50,000 NinjaTrader® users in 29 countries TRUST US with their daily futures trading for a quicker and easier way to win their way everyday. Ninjacators is headquartered in New York with offices in Florida.Since 2008 Ninjacators has helped over 50,000 traders prosper faster on the NinjaTrader® platform. Developing over 450 innovative indicators. And nearly 100 unique plug-and-trade strategies with a proven trading edge.All based on our combined 70 years of successful institutional and retail trading experience.
Ninjacators LLC (ninjacators.com) has 556 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
556 approved reviews, newest moderated first
Ivan R.
I highly recommend Ninjacators to futures traders. Excellent help and support from Abigail H. Customer Support Manager.
Reply from Ninjacators LLCApr 24, 2024
Hi Ivan, Your recommendation and acknowledgment of our Support Team Manager are greatly appreciated. Your success is our success.
Brian S.
Can't get refund due to Simulated-live training account issues, which required a new $100k Simulated account to be added with the loss of the previous account data. I purchased their 23-bot bundle with a 1-year risk free refund guarantee. A refund is granted if you can show no money has been made over a minimum of a 3-month span, which I am unable to show due to Ninjacators and Ninja Traders platform issues. I have had my account cleared and started over with no data able to be captured. My latest 1-month trading data was lost and only able to recover/capture 7-days' worth of data. I requested refund due to the same reoccurring issue and was told I had to have 90-days of data to support. They have not offered to extend my warranty period to be able capture data or offer any guidance or support. The product is defective, and they apparently do not support the clients once they receive your money. The refund policy is a joke and or misleading.
Reply from Ninjacators LLCApr 29, 2024
Hello Brian, We've carefully assessed your request with our Support Team. Rest assured, the guarantee you've purchased is fully honored by us, just like any other guarantee we provide. To ensure a smooth process, we kindly ask you to adhere to the terms outlined in our guarantee policy. Our Agent Abigail has already contacted you directly, offering clear instructions on how to qualify for a refund. Our primary goal is your satisfaction, along with maintaining fairness for all parties involved. We genuinely appreciate your cooperation and respect for our company policies, as they are designed to serve you and uphold our commitment to quality service.
Sridhar K.
I purchased Tunnel Trader 2 weeks back and was told there are several bonuses. I got access to Tunnel Trader, but have not received bonuses. I have emailed to customer service and have received replies every day for the past 2 weeks that their server is broken and they are fixing it. I do not think they are telling me the truth and basically they are trying to hook up people to buy products enticing them with bonuses which are never given. Beware
Reply from Ninjacators LLCApr 24, 2024
Hello, We apologize for any confusion and want to emphasize our commitment to transparency regarding all reviews. Tunnel Trader was recently acquired from Trader's Agency, and the bonuses mentioned refer to a Weekly Jump Start Class that we plan to launch. However, you should already have access to all other included materials, including educational resources and daily live sessions with Richard Jordan. We regret any disappointment you've experienced, but according to our records, our Agent Michael, who you're working with, will update you as soon as we have this matter resolved.
David C.
Still testing out Robot Lab so it is too early to give a rating.
Reply from Ninjacators LLCApr 18, 2024
Hi David, We understand, please reach out to our team if we can provide any help along the way. We're here to assist!
Diana H.
Highly relevant trading material
Reply from Ninjacators LLCApr 18, 2024
Hi Diana, Wonderful, thanks for your review for our Workshop!
Thanh K.
Fantastic! Thumbs up for the brilliant idea and good presentation of the duo!
Reply from Ninjacators LLCApr 17, 2024
Hi Thanh, Thank you! We really appreciate you taking the time to share your insights on our latest workshop. We hope you enjoy the rest of this week!
Terrance
Presenter did a nice job. Only criticism is that information presented is very basic.
Reply from Ninjacators LLCApr 17, 2024
Hi Terrance, Thanks for your review and we appreciate the feedback. We have more setups to come that we hope you enjoy!
Eric K.
The quality of the instructors are top notch. I have already learned so much my skills are improving by the day.
Reply from Ninjacators LLCApr 17, 2024
Hi Eric, We're thrilled to receive your positive review about our instructors! It's great to hear that you've gained valuable knowledge, and we're committed to providing continued beneficial education. Thank you for your feedback!
