Reply from Nirvana SystemsOct 15, 2025
Dear Valued Client,
Thank you for taking the time to share your candid feedback regarding your experience with the Nirvana Multi-Index Growth with Inverse ETFs fund. We understand and genuinely regret to hear that you are deeply disappointed.
We apologize that your initial experience has been frustrating, especially when considering the associated fees and the strong performance of benchmark indices like the S&P 500 during the same short period.
The Multi-Index Growth with Inverse ETFs fund is a differentiated, long-term strategy designed to seek returns by dynamically allocating capital across various sectors and hedging using inverse ETFs. This strategy is specifically engineered to perform differently from a passive index fund. While this approach is intended to provide uncorrelated returns and protect capital during market downturns, it can naturally lead to periods of underperformance when the broader, large-cap markets are experiencing strong, straight-up growth, as has been the case recently. A six-month performance window is often too brief to fully realize the value of this hedging and active management approach.
Regarding other reviewers, performance varies significantly based on the specific fund chosen (we manage several mandates) and, critically, the start date of the investment, as market timing drastically affects short-term results.
We would like the opportunity to review your specific account, discuss the investment philosophy in greater detail, and ensure you have full clarity on the fee structure and the path to the license fee refund. Please contact our dedicated Client Services team directly by phone or email so we can move this conversation offline and focus on your individual success.
Thank you again for your valuable feedback.
Sincerely,
The OmniFunds Team