NMIReviews of nmi.com

Honestly screw this company.. They lie, you cant understand them, you cant reason with them and they will tack fee after fee after fee. The customer service agents are not robots but they are also not human. They stick to the script and wont deviate even when you both know what the company has done is wrong. They also have no clue to how fix issues with implementing their payments to your website. Their agents are untrained mouthpieces who have no idea how to do anything but say "checking now please hold" DO NOT USE THEM FOR ANY REASON you will 100% regret it.

If I could give a lower rating, I would. I am a 68 year old psychotherapist. I work part time with children and horses on a horse ranch. I was charged 36.18 per month for an expense that I didn't even know I would be charged for. When I tried to contact them it took me 7 hours and endless messages and waits on hold only to be told that even though they had indicated I would be refunded this monthly charge, they could suddenly go back only two months. I was charged over 50 percent of my income one month because they charged me 168.00 to even use their service! I'm absolutely devastated by the financial loss that I have incurred using this terrible business. Please DON'T use them!!!!

Just like all the other reviews…terrible!!! Should never have access to money period on this scale. Customer service is terrible too!

NMI support is the absolute worst. Their reps are never helpful, take 20+ minutes to pick up phone just to get transferred and wait another 10 minutes. Absolute worst

A friend recommended this payment gateway provider for "high-risk merchants." I contacted NMI on 17 June and received an email reply the next day asking for details such as monthly transaction volume, industry, what service we need, etc. I responded to this email the same day, and since then, I have been waiting for a reply. I have emailed them two more times since then without a reply. I also scheduled a Google Meet video call for 25 June on their calendar and cleared my schedule for this call, only to find out that nobody cared. Nobody ever showed up for the call or apologized for not showing up. @nmi: If you read this review, don't bother to reach out to me to remove this review. You had 13 days to respond to four of my emails or re-schedule the confirmed video call.

As the other reviews say, stay away from this company. They are entirely fraudulent. They will charge you false charges and automatically debit your checking account for no reason at all. Be very careful with this company, as once they have your banking details, they will drain your account. Be careful as they have a ton of fake reviews online.

This gateway is fraud company. I am a reseller, build website for clients. We set up couple of websites on NMI gateway, the api is very hard to integrate. no service or help provided. Then surprising thing happened, NMI decided to charge reseller $100 per month, if you do not submit businesses to NMI. It is a single side announcement, and I get charged 3 month, total $300. Ask refund, and NMI said they are bill every reseller $100 per month, it is a new policy. Never get any refunds. Stay away from this company. NMI is fraud company.

NMI is the biggest scam and fraud company.They will approve you very easily.Once you are approved and start your business and as soon as your payments goes high they will block your account and all your money.If you call them they will not respond and by any chance if you are able to connect with them they will straight away say that you will not get your money.Big scammers..so please think twice before doing any business with them.