Nova WarrantyReviews of novawarranty.com

Their policy/contract states that control arms are covered when they fail. that makes total sense because i do not expect to have the control arms when they get used and weakened. I had my control arms make thudding sounds because they were failed, the rubber had broken off so they would rub off against the metal. i send the car to the dealer and when i opened a claim with them they denied the claim. they stated that Fail means to have manufacturers defect. It turns out this company is not trustworthy. they state that they can be contacted 24/7 for claims, that is not true. i contacted them on a friday afternoon and they said they would get back to me on Monday working hours.

Brooke was great to work with. I hit her with a lot of questions and took a couple of weeks to make a decision. She was very patient and answered everything I asked without pressuring me. Everytime I called she answered, and everytime I emailed, she replied. No harassment or pressure in between. I couldn't be more pleased. If the claim process is this easy, I'll be ecstatic. Thank you!

It was a pleasure to talk to Jason. He was informative and easy to.

The Representative, Lucas Miller , was extremely helpful, courteous ,and professional. He was also very patient and explained every thing fully. Overall good experience.

Thank you for your kindness in answering my questions. I shared with my husband the plan I purchased. I will keep you in mind when my son purchases his next car.

Brooke Wilson was very helpful in answering our questions and providing quick responses. We will be considering Nova Warranty for future vehicle coverage.

It was an extreme pleasure working with Joe, he was professional and yet friendly and willing to help in every way to get us into a budget friendly warranty. He was very knowledgeable about what his company offers and the benefits somebody like my wife and I. I would highly recommend this company not only because of the service they provide, but also by my experience such Superior customer service.

We recently purchased a Nova Warranty for our Lincoln Nautilus. Tom went out of his way to answer any questions we had and gave us additional information that we had not thought to ask. Tom is a superior individual ro work with!