NutrisenseReviews of nutrisense.io

Reply from NutrisenseJul 16, 2024

We're thrilled to hear you had a positive customer service experience! High fives to the support team for offering different solutions and then quickly resolving the issue with a replacement. Thanks for the fantastic review! Best regards, Juan your Nutrisense Customer Support Team Lead

Reply from NutrisenseJul 16, 2024

Thanks for sharing your experience with Nutrisense customer support! We're thrilled to hear we're typically quick and responsive to your questions and issues. Our goal is to continuously improve and provide the best possible experience for our users. Thanks for your feedback! Best regards, Juan your Nutrisense Customer Support Team Lead

Reply from NutrisenseJul 16, 2024

Thanks for letting us know about your experience with our customer service team! We're happy to hear that Chiemi and Alina were able to assist you with the missing items for your CGM sensors. High fives for Chiemi and Alina for their helpfulness and for getting you the information you needed! Thanks again for the positive review! Best regards, Juan your Nutrisense Customer Support Team Lead

Reply from NutrisenseJul 16, 2024

Thanks for reaching out about your CGM malfunction. We sincerely apologize for the inconvenience caused by the sensor stopping work in less than 24 hours. That's definitely not the experience we want you to have with Nutrisense. We're thrilled to hear that Jennifer from our customer service team was able to rectify the problem and provide excellent service. High fives for Jennifer! Getting you back on track quickly is important to us. Best regards, Juan your Nutrisense Customer Support Team Lead

Reply from NutrisenseJul 16, 2024

Thanks for your feedback about your experience with Nutrisense. We're thrilled to hear you had a positive interaction with Nicole from our customer service team High fives for Nicole! She works hard to provide excellent service, and we know she'll be happy to hear your kind words. We understand your frustration with the app robot. While it can sometimes provide a quick starting point, it's definitely not a replacement for the personalized touch of a real person. Our team is constantly working to improve the app experience, and your feedback is valuable. Best regards, Juan your Nutrisense Customer Support Team Lead

Reply from NutrisenseJul 16, 2024

Absolutely fantastic review! We're thrilled to hear you had a smooth and helpful experience with our customer service team. Keep on crushing your health goals, and thanks for letting us know about your positive experience. Best regards, Juan your Nutrisense Customer Support Team Lead

Reply from NutrisenseJul 9, 2024

That's what we love to hear! Nutrisense is all about providing a comprehensive experience, and we're thrilled that both the product itself and our customer service exceeded your expectations. It means a lot to know you felt listened to and cared for - that's exactly the feeling we strive to create! Thank you for recognizing this! Best regards, Juan your Nutrisense Customer Support Team Lead

Reply from NutrisenseJul 9, 2024

That's fantastic to hear! High fives for Jennifer. Providing prompt, professional service and jumping right to a solution is exactly what we strive for at Nutrisense. We're thrilled she could address your question with such great care. Jennifer will be happy to hear your kind words! Thanks for letting us know about your positive experience. Keep on crushing your health goals with Nutrisense! Best regards, Juan your Nutrisense Customer Support Team Lead