Excellent
Based on 235 reviews
NYC Designer Outlet4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
NYC Designer Outlet is a footwear and accessories company that curates the latest designer brands to offer you at discounted prices.We started in New York City back in 2016 with the goal of sourcing authentic sneakers and shoes from designers such as Gucci, Salvatore Ferragamo, and Tod's.Since 2016 we have consistently sourced authentic goods at best prices for our customers worldwide!Our store provides an incredible selection of quality products for everyone’s needs without breaking your bank account.With unbeatable service and fast shipping times, NYC Designer Outlet has become one of the top shoe retailers on online.We are committed to providing excellent customer service – if you have any questions or concerns please contact us anytime!
NYC Designer Outlet (nycdesigneroutlet.com) has 235 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
235 approved reviews, newest moderated first
Tanya T. M.
Thank you so much. I received my sneakers the next day after speaking with customer service. They fit perfect.
Reply from NYC Designer OutletJan 12, 2025
Glad all went smooth with the order. We strive to give top notch customer service. Cheers, Raymond Manager Customer Service
MD
The second time I’m having order issues as the site is giving inaccurate descriptions of the shoes. My first order of sneakers were in the men’s and came women’s, now my second order came the same shoe but different design posted on the site! It only allows me to edit this and not respond to what the company sent back. It’s false. It did not say it clearly as I have proof in an email that says it was your fault. I also have not received an email for this shoe!
Reply from NYC Designer OutletDec 4, 2024
Hi there. First off we are very sorry for the inconvenience caused to you. I looked into your orders and the shoe you ordered was indeed in the women's category and the title of the shoes say women clearly. The other pair you ordered I see stated its a logo leather and you received smooth one were sorry about that SKU was mixed up. Look in your email I sent you a curtsy for the issue. Many thanks and we hope to see you shop again with us. Raymond C-S Manager
Jay
I made a mistake in the shipping address and they worked fast to fix the mistake
Reply from NYC Designer OutletJan 12, 2025
Thank you for your kind review. Cheers, Raymond Manager Customer Service
Rochelle B.
Efficient !! Beautiful ties
Reply from NYC Designer OutletJan 12, 2025
So glad to hear your are happy and we hope to see you soon again! Cheers, Raymond Manager Customer Service
gjiy S.
very costly your return charge
Reply from NYC Designer OutletDec 1, 2024
HI! Thank you for the feedback. Our return policy is a very fair one.We offer Free shipping and exchanges so we do need to charge that 9 dollar return fee. Thank you again we hope to see you soon.
Sam
super duper friendly service. always there to help and awesome merchandise!
Reply from NYC Designer OutletDec 1, 2024
Thank you! Glad your happy!
DK
The entire process was smooth and simple, quick and efficient. When I had a question they were a pleasure to deal with. I will definitely be back.
Reply from NYC Designer OutletDec 1, 2024
Thank you!
yisoel F.
amazing online store for designer lovers that hate designer prices. these guys are just great everything comes so crisp and crazy fast I got my item the next day!! excellent service responds quick helpful, they have new current season merchandise. really love this place and I've been around the block on all these types of discounted designer websites. NYC DESIGNER OUTLET takes the win on all of them no one has what they have at their prices. Thank you coming back no questions asked
Reply from NYC Designer OutletDec 1, 2024
Thank you and we so happy you enjoyed your experience.
