Great
Based on 375 reviews
OfficeFurniture2go4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
OfficeFurniture2go.com is your trusted source for office furniture with more than 30 years of experience. Our mission is to offer you the lowest possible prices on quality furniture and accessories along with exceptional Customer Service. We offer the top furniture brands in the business including, but not limited to, Mayline Office Furniture, Bush, Bestar and more!
OfficeFurniture2go (officefurniture2go.com) has 375 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
375 approved reviews, newest moderated first
dstar
Great quality and timely service.
Reply from OfficeFurniture2goJul 28, 2020
Hello DStar, Thank you for your feedback. We are happy you are satisfied with the quality of our products and the service you received. Thank you, OfficeFurniture2Go.com
Liza P.
Desks do not come put together, instructions are crappy and not clear. Hard to put together, desks got ruined trying.
Reply from OfficeFurniture2goJul 8, 2020
Hi Liza- I am sorry to hear the assembly did not go smoothly. I will reach out to you separately to see what we can do to address this for you. Sarah
Michael H.
When ordering I wasn't told that the item(s) would be coming from outside the country, thus extending the delivery estimate. Then, it wasn't until my order was already purchased that I learned that I would have to pay $95 for shipping if I didn't have the ability to lift the item(s) off of a semi-truck. When the items finally arrived they were broken. I'm pretty certain this is my worst furniture purchasing experience ever. I would suggest at time of purchase customers are given the shipping restrictions/options. Also, it's important to note that two times I had to contact customer service i was quickly on the line with a real person--both of whom were very informative and helpful.
Reply from OfficeFurniture2goJun 29, 2020
Hi Michael- I am so sorry to hear this was such an unpleasant experience. I understand your frustration and I apologize. I am happy to hear the people you spoke to here were helpful, but it sounds like this may not be totally resolved at this time. I will reach out to you separately to make sure we get this handled. Sarah
Michael B.
Did not come with instructions but were easy to find online. One part was shipped broken. I guess 3 stars is a stretch.
Reply from OfficeFurniture2goJun 29, 2020
I apologize for the damage. I will reach out to you separately to make sure the problem is addressed and resolved. Thank you. Sarah
Jill H.
Great customer service! Arrived when promised. Love the nautical grey desk and lateral file cabinet - well made.
Reply from OfficeFurniture2goJun 24, 2020
Hello Jill, Thank you for your feedback. We are thrilled to hear you love the desk you purchased and are happy with the file cabinet. Our goals is serve our customers and ensure 100% customer satisfaction and it sounds like we delivered on that promise. Thank you for your business. Thank you, OfficeFurniture2Go.com
Michael J. E.
We ordered 2 Modern Walnut Desks. We were emailed prior to delivery to let us know that the desks are unloaded via pallet and left at your door. We told our driver where to unload and everything was easy on that front. Beautiful desks. Great quality/material and easy to assemble (drawers come pre-assembled). Customer Service is off the charts. Sean Willis has been super responsive and easy to communicate with. He let us know about how the delivery happens (if we had the availability to get the items inside ourselves) and emailed us tracking information. Why it only gets 4 out of 5 stars is they sent us the wrong size desks. Our desks were suppose to be 36" deep and ended up only being 30" deep. In the long run, the 30" might have been what we should have ordered from the beginning; but still, what came was not what we ordered. Sean with customer service was right on top of it. I let him know the situation and issue and he provided us a partial refund for the mistake. We appreciate them owning up to their mistake and doing something about it. Only had for a week, but very high quality desks. Will order through them again if needing office furniture.
Reply from OfficeFurniture2goJun 24, 2020
Hello Michael, We are sorry for the inconvenience in that you received a different size than you ordered, but we are so happy that Sean in customer service turned this around for you. We love hearing from happy customers and we thrilled to hear you are happy with the quality of our products. Your satisfaction is our top priority and we thank you for your business. Thank you, OfficeFurniture2Go.com
Always Underground I.
Very helpful
Reply from OfficeFurniture2goJun 24, 2020
Hello, We are happy to hear our customer service department was helpful for you. Thank you for leaving is with your feedback. Thank you, OfficeFurniture2Go.com
JG
SO FAR A 3 STAR AS NO NOTICE OF ONLY IN TRUCK DELIVERY...THAT MEANS YOU HAVE TO UNLOAD FURNITURE OFF THE TRUCK.....SHOULD HAVE BEEN MORE TRANSPARENT PRIOR TO PURCHASE.
Reply from OfficeFurniture2goJun 13, 2020
Hi JG, We are very sorry for any inconvenience. We have been overwhelmed with the COVID situation, but we should have communicated more effectively. We do hope you are happy with your purchase and continue to be. Thank you for your feedback and we value your business. Thank you, OfficeFurniture2Go.com
