OmnirogueReviews of omnirogue.com

I bought OmniRogue's $399 Lifetime plan on October 1, 2026, and requested a 100% refund that same day, under their 14-day money-back guarantee. Instead of answering my refund request, support sent me credits and let time go by. After weeks of this, on October 23 support finally gave me a clear answer: no refund — the plan stays active with 13,000 credits on it and "nothing on it will ever charge you again." I never asked for credits; I asked for my money back on day one, under their own guarantee. I have now reported this to the Better Business Bureau and consumer agencies, and I have opened a chargeback with my bank. Buyers should know that the money-back guarantee was not honored in my case. If this has happened to anybody else, please get a hold of me. Mrhyde420 . If I get eight people we can lawyer up.

Absolutely terrible company to deal with! When I first signed up, I noticed that Seedance 2.5 video generation with multiple references was limited to just 5 seconds, so I decided to request a refund. However, out of nowhere, they changed it to 10 seconds for Seedance 2.5 with multiple references, so I decided to keep my Lifetime Unlimited plan. But ever since I decided to keep my plan, they have been making it as difficult as possible for me to generate videos!!! They constantly introduce new rules and restrictions out of nowhere, preventing me from generating videos because of limitations THEY THEMSELVES suddenly invent and implement! Every single time I email support, they claim the issue has been fixed. But whenever I log back into the platform, there's ANOTHER NEW RESTRICTION that mysteriously appeared! Here are the latest restrictions they've introduced: - 15-minute cooldown: After generating a 10-second video, I have to wait around 15 minutes before I can generate another one. (This one is somewhat understandable because of their fair-use policy.) - Monthly usage limit on a LIFETIME UNLIMITED plan: They introduced a restriction claiming that my UNLIMITED plan has reached its usage limit and that I must wait until my plan renews before I can continue generating videos. ABSOLUTELY UNACCEPTABLE, BECAUSE MY LIFETIME PLAN DOES NOT RENEW!!! After this last incident, I sent another email, and they assured me that everything had been fixed. BUT GUESS WHAT HAPPENED NEXT?! I logged into my account today, and my Unlimited plan had simply been DISABLED! Now ABSOLUTELY EVERYTHING requires credits! The following message is now displayed on my account: "Unlimited is not available on your account right now. Your draft has been saved — turn off Unlimited to create with credits or contact support and we'll help." ARE YOU SERIOUS?! Every time I contact support, I end up stuck in the same endless loop that DOESN'T FIX A DAMN THING! Every single time their support team responds, SOMETHING HAPPENS TO MY ACCOUNT that prevents me from following a normal, uninterrupted video generation workflow. THIS IS COMPLETELY UNACCEPTABLE!!! EVERY SINGLE TIME I CONTACT SUPPORT, SOMETHING NEW GOES WRONG WITH MY ACCOUNT! THEY JUST KEEP STRINGING ME ALONG WITH EMPTY PROMISES AND NEVER ACTUALLY FIX ANYTHING!!! I'm absolutely exhausted by this endless cycle of restrictions, excuses, and supposed fixes that only seem to make things worse. AVOID THIS COMPANY AT ALL COSTS! Based on my experience, they just keep giving you the runaround instead of actually resolving the problems. I strongly recommend staying away from OmniRogue, especially if you're considering purchasing their Lifetime Unlimited plan.

Huge scam. Paid $399 for the lifetime plan, only to find out that the seedance generations are limited, even though they advertise as unlimited. You only get 10 seconds of 720p and only one generation at a time. Pretty much everything costs credits and you burn through those very quickly. Even more frustrating is the wait times….i made one 10 second clip and when I tried to make another, it says I’m in a waiting line, but I can skip that for only 500 credits. Took upwards to 25 mins to be able to do another clip. How is that unlimited??? Pretty much anything you want to do costs credits…so for $400…I got nothing but frustration and anger. Two days in, I sent an email asking for a refund. They say it’s a 14 day no questions asked refund. Well, I got an email reply explaining how the program works…no refund…took days for the reply. Now I’m stuck with this and out $400. By the way…still waiting in line to generate a 10 second video. This is such crap!!!! They should be out of business for the false advertisement and lack of good faith customer service.

**$399 Lifetime Plan — Next-Day Refund Request Still Unresolved** I purchased OmniRogue’s $399 Lifetime Access plan on September 25 after seeing a Facebook ad promising a full refund within 14 days if dissatisfied. The videos failed to follow my prompts, and generation was slow. I requested a refund the very next day. OmniRogue acknowledged my request, but as of October 16, I have not received my refund. My follow-up emails remain unanswered, and my support ticket is still open. On October 15, I told them I would keep the service. However, after trying it again, I encountered a 30-minute wait between video generations that I had not previously experienced. That made me reconsider. Their current refund policy lists an effective date after my purchase and original refund request. I want a clear explanation of which terms applied when I purchased and why my refund was not processed. I spent $399 trusting the advertised satisfaction guarantee. Having to spend weeks chasing an answer has been frustrating and disappointing.

Starting today, I see a new restriction introduced by Omnirouge. You are forcing a wait time of 30 minutes after each 10 seconds generation. At this speed we can't reliably use your platform to speed up our work and complete the projects on time. What is the meaning of calling it unlimited if you have to put caps like this? A normal person sleeps for 8 hours a day. and a regular daily routine takes away another 10 hours. Obviously you can make a video for a maximum of 2-3 hours in a day. That means essentially what you are saying is that I can make only 6-7 10 seconds videos in a day as you are forcing a wait time of 30 minutes after every generation. At that speed it would take months just to make a single 5 minutes video. Please think your policies through. Why would anyone subscribe to an unlimited plan if you are limiting them to such a low number of daily videos. You have clearly claimed on your WEBSITE no CAPS. I need these restrictions removed ASAP. Otherwise I would have to raise a CONSUMER COURT COMPLAINT of distrust. I suggest all who are reading this to stay AWAY from this FRAUD company. Also I feel that in the name of Seedance 2.5 you are using some other platform in the back end. For the same prompt and reference images, when I use Seedance 2.5 on Magnefic/Higgsfield/OpenArt I get very good and realistic looking videos. But the same prompt and same reference images when used on your platform, it creates very plastic looking videos. Which confirms that you are not using the same Seedance 2.5. May be WAN 3 or similar cheaper tool is being used in the backend and you are fooling us by selling it as SEEDANCE 2.5. I have done multiple tests and I am sure of it. If this is not intentional then it is even bigger problem and something that you should resolve right away. Because if users don't get good quality output from you, no one will stick with you.

I subscribed to Swaybyte Scale( Wed, 30 Sep, 2026 at 4:29 AM ) to test their AI video generation service, especially Seedance 2.5 and Grok Imagine Video. Unfortunately, the service did not work well for my workflow. The main problem was that video generation and processing took too long, which made the service impractical for me. I also did not like the user interface and overall workflow. I then requested a refund within the stated refund period. What made the experience worse was the support process. I first contacted Swaybyte support directly about the refund. I did not receive a proper response. I later discovered that Swaybyte is owned and operated by OmniRogue, and when I contacted support through Swaybyte’s support form, the request was routed to OmniRogue’s Freshdesk system. I received an automatic confirmation saying that my request had been received and that a support ticket had been created. This means the request was clearly received by their system and both Swaybyte/OmniRogue were aware of it. However, despite this, I still did not receive a real response from support or any meaningful update about the refund. I followed up again, but the situation remained unresolved. My bank/card provider confirmed that I could potentially open a chargeback, but that process can take up to 90 days and includes a non-refundable $30 network fee. I should not have to go through that simply because a company does not answer a refund request that was submitted within its own refund period. The frustrating part is not only the refund itself, but the lack of communication. If a company receives a refund request, creates a support ticket, and acknowledges it automatically, they should at least provide a human response and explain the status. My experience was: - Slow video generation and processing - Seedance 2.5 and Grok Imagine Video did not meet my workflow needs - I did not like the UI - Refund request submitted within the stated period - Swaybyte support request routed to OmniRogue - OmniRogue Freshdesk ticket created successfully - No proper human response afterward - No clear refund status I hope Swaybyte / OmniRogue improves its customer support and refund handling, because the lack of communication has been the most disappointing part of the experience. I will update this review if they eventually respond and resolve the refund properly.

For the $399 lifetime access fee, all you get is the ability to create 720p videos using Seedance and other models—a resolution that is only useful if you're making low-quality videos for TikTok. I opened a support ticket (actually, more than one) on the very day I subscribed to request a cancellation and refund, but a week later, I still haven't received a reply. I hope they do respond, because their refund policy is crystal clear: a maximum of five videos produced and a request made within 14 days. No questions asked. I want my money back.

Anybody trying to be as tricky as they are . basically just lying I don’t even wanna get into all the bull. They did not do what they say. I asked for a refund one hour after purchase and they acknowledge my refund and then delayed instead gave me credits. Then I replied and said I didn’t want their credits. I want a refund and I followed all of their rules to get a refund they eventually emailed me and just said no very unprofessional. It’s because they’re tricking you with their wording they’re not gonna give you anything but aheadache . That’s just how Shiesty it is after you pay your screwed do not use this service. Don’t say you aren’t warned. And feel free to reach out to me. It clearly states that I will have a pro catalog. Included would be video music and such but there’s no music generation. It will not allow me to add an image to create any video very very very small use you can get for $400.Oh yea and no api. You basically feel lied to when you purchased it and see for yourself, it’s a very bad feeling. I say ban them from America. Edit. Would you like me to post the emails of you saying you lied. I will post them for all to see