Great
Based on 15 reviews
OnBoard4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
OnBoard is an industry-leading board management software designed to streamline meetings, enhance governance, and improve director engagement. Trusted by over 6,000 organizations globally, OnBoard simplifies the board process with a user-friendly interface and enterprise-grade security. Key features include agenda building, secure messaging, voting & approvals, D&O questionnaires, meeting analytics, skills tracking, automated minutes powered by OnBoard AI, minutes builder, and video conferencing integration. With OnBoard AI, meeting discussions are instantly transcribed, generating a comprehensive draft of minutes with ease. OnBoard ensures your board operates efficiently, stays compliant, and engages directors in a secure, collaborative environment. Test before you invest with OnBoard’s no-strings-attached free trial.
OnBoard (onboardmeetings.com) has 15 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
15 approved reviews, newest moderated first
Roseann M.
OnBoard is an exceptional digital platform, so effortless it makes work a pleasure!
Paul H.
I strongly advise against using OnBoard for any non-profit organization. Our experience with OnBoard has been nothing short of a nightmare from the start. The platform is far from user-friendly, making even the simplest tasks difficult and frustrating. Despite our efforts to work through these challenges, we eventually found their billing and financial practices just as problematic. We notified them well ahead of time that we no longer wished to continue with their services, yet they drastically increased their rates and demanded payment for services we believe were unjustified. Throughout the process, we felt pressured and even threatened with potential negative repercussions if we didn’t comply with their demands. If your board is considering using this service and you'd like to hear more about our experience, feel free to reach out to Servant's Oasis.
Jessie
I wish I could give 0 stars. This company has the worst possible customer service/business practice our organization has seen. They are unresponsive, have no internal organization, and came after us from a collections agency for an invoice we attempted to cancel for MONTHS. The negligence was WILD. Beware.
Sark L.
Onboard is legit, be mindful there's a scam site called "onbored". don't go through same mistakes i made by trusting recruitment agency in Australia.
Cassie K.
OnBoard was my company's first venture into the world of online meeting management. We viewed several options and ultimately selected OnBoard because it was user-friendly and met our established needs. In the over 4 years we have utilized OnBoard, it has exceeded our expectations. Prior to OnBoard, all board and committee packets were paper. They were prepared in advance which sometimes required addenda when additions or revisions were made. We spent a lot of time preparing, mailing and, if needed, updating the packets. At the end of board meetings, the paper packets were typically left behind on the conference room table. Transitioning to OnBoard has saved a tremendous amount of time and effort, not to mention paper and postage. Some of our board members were initially hesitant to utilize an electronic platform. We have board members of varying ages and some have served for upwards of 15-20 years. They, in particular, were set in their paper ways. All have successfully transitioned to adeptly using OnBoard, including survey and electronic signature features. Our new board members are immediately introduced to OnBoard for onboarding components and rarely need assistance figuring it out because it's so user-friendly and easy to navigate.
Stephanie S.
Great tool for our board meetings. We use Onboard to store our board documents, create board books for meetings, and to get approvals for minutes and actions without meetings. It is very useful for this. It can be a little clunky if you try to use the other features (like annotations, etc), but for the basics it is perfect.
Malissa B.
The OnBoard application is extremely user-friendly and there is a wealth of help topics available for use. The site is easy to navigate with an intuitive dashboard, handy calendar and resource features that keep information within easy access. The portal can be also accessed from any device making it extremely useful for board members even when they’re on the go. Customer service is excellent – we’ve always had a quick response to any inquiry. OnBoard also offers free, monthly webinars that feature product updates, tips and tricks from super users and informational sessions on various topics. OnBoard has become an integral part of the planning, preparation, and development of our board meetings.
Paula L.
The OnBoard Management Software is easy to use from an Administrator side and from the user side. It allows us to build agendas for meetings and attached supporting documentation to the schedule. There is a section that we can archive documents. We can send out surveys, vote through the portal and sign documents digitally. The price is reasonable and the customer service has been good.
