Excellent
Based on 614 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
When choosing a lender, it’s important to work with the best! Founded in 2001, our company has grown to become the largest retail reverse mortgage lender in America*.It’s also important to work with a lender that has credentials. One Reverse Mortgage is approved by the U.S. Department of Housing and Urban Development (HUD) and our loan program is insured by the Federal Housing Administration (FHA). Companies approved by both the FHA and HUD must follow strict guidelines that help protect consumers.We also have an A+ rating with the Better Business Bureau and are a member of the National Reverse Mortgage Lenders Association (NRMLA).BlogAbout UsWhere We LendContact Us
One Reverse Mortgage, LLC (onereversemortgage.com) has 614 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
614 approved reviews, newest moderated first
Jerry L.
Bruce made this experience very easy.
Reply from One Reverse Mortgage, LLCMar 15, 2019
That's great to hear, Jerry! Bruce is great and we're not surprised that he made the process so easy for you. Thanks for taking the time to write a review.
Bill M.
I would recommend this company to friends and family it was quick seamless. Billy keep walked us though the process step by step everyone returned calls quickly they were professional and informative. Thanks you for your assistance with our loan Bill and Donna McDonald
Reply from One Reverse Mortgage, LLCMar 15, 2019
Thank you very much for your review and recommendation. We always do our best to answer questions and maintain professionalism throughout the process.
Paul Z.
My experience with One Reverse Mortgage has been excellent, The application process went smoothly and quickly, and everyone I dealt with displayed a high level of professionalism. I would not hesitate to recommend this company to anyone contemplating a reverse mortgage.
Reply from One Reverse Mortgage, LLCMar 15, 2019
That's awesome to hear! A smooth, professional process is one of our highest priorities. Thank you once again for your recommendation and review.
Diane
Kenneth Lutterbach of One Reverse Mtg. has been the most caring, concerned and helpful person I have dealt with in my life. He is extremely knowledgeable in his field and he has made our retirement years less stressful and comforting to know that we can remain in our home. Thank you. Diane Tice
Reply from One Reverse Mortgage, LLCMar 15, 2019
That's great to hear, Diane! Kenneth's hard work and friendly, patient attitude represent what we strive to be. Thank you so much for your review.
Ralph E.
Everything was done quickly and very professional. Great job. Our gal, Kimberly A. Madou did a great job and was very helpful at all times when needed.
Reply from One Reverse Mortgage, LLCMar 15, 2019
Thanks for the review, Ralph! Kimberly worked hard to ensure that everything went smoothly on your loan.
Linda S.
We have dealt with One Reverse Mortgage and Quicken for over 10 years. Every person we have communicated with has been helpful, courteous and knowledgeable. We highly recommend One Reverse Mortgage and Quicken.
Reply from One Reverse Mortgage, LLCMar 15, 2019
Thank you for your recommendation. We're proud to be a part of Quicken Loans and we will always work to maintain our professional, knowledgeable, and helpful attitude. Thanks again for trusting One Reverse Mortgage and Quicken Loans.
Eric
Working with the associates at One Reverse Mortgage has been a most pleasant experience. Each step of the process has gone as explained with no issues. The staff that I dealt with has been very knowledgeable and answered any and all questions that I’ve had during the process.
Reply from One Reverse Mortgage, LLCMar 7, 2019
Thank you very much for your review, Eric! We're glad that you had a pleasant experience working with our team.
Nancy
The process was so easy! John ‘held my hand’ along the way and answered all my questions in a language I could understand.
Reply from One Reverse Mortgage, LLCMar 6, 2019
Thanks for your review, Nancy! It's great that John was so communicative while guiding you through the process. Thanks again for your review and we wish you the best going forward!
