Excellent
Based on 614 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
When choosing a lender, it’s important to work with the best! Founded in 2001, our company has grown to become the largest retail reverse mortgage lender in America*.It’s also important to work with a lender that has credentials. One Reverse Mortgage is approved by the U.S. Department of Housing and Urban Development (HUD) and our loan program is insured by the Federal Housing Administration (FHA). Companies approved by both the FHA and HUD must follow strict guidelines that help protect consumers.We also have an A+ rating with the Better Business Bureau and are a member of the National Reverse Mortgage Lenders Association (NRMLA).BlogAbout UsWhere We LendContact Us
One Reverse Mortgage, LLC (onereversemortgage.com) has 614 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
614 approved reviews, newest moderated first
Tom E.
My loan officer was Mrs. Jennifer Farley. she was very professional. All my many questions were answered. If I owned a business, I would want Mrs Farley to work there. Two thumbs up.
Reply from One Reverse Mortgage, LLCFeb 28, 2019
That's awesome to hear, Tom! We're always happy to answer your questions and if you have any more, feel free to give us a call. Thanks for your review.
M S.
I am so pleased with One Reverse Mortgage. I had the good fortune to have Jalal as my loan officer. He is simply the greatest. I am very impressed with the efficiency and courtesy of the whole team. Initially, I received a quote from another company and out of feeling obligated, I chose to go with them because I had contacted them first. Even when I did so, both Jalal and Rob tried for the business again and couldn't have been nicer. Early on, the other company began to backpeddle on a previous agreement, so I called Jalal and asked to go with him instead. I am so glad I did. He has done everything possible to treat me the best possible.
Reply from One Reverse Mortgage, LLCFeb 28, 2019
Thank you very much for your review. We always do our best to give clients an exceptional experience.
Antoinette D.
Overall a professional and thorough experience.
Reply from One Reverse Mortgage, LLCFeb 28, 2019
Thank you very much for your review. We're happy to do all we can for our clients. Thanks again for your review!
Donald C.
Diamond Cargle is truly a pleasure to work with. She helped make a confusing process clear and easy for us to understand.
Reply from One Reverse Mortgage, LLCFeb 28, 2019
Thanks for your review! It's great to see Diamond doing an excellent job.
Sherren S.
All of the people we have worked with have been wonderful!! We thank you so much for working with us. They kept us informed on the progress in a timely manner, and were a pleasure to speak with. They were all awesome!!!
Reply from One Reverse Mortgage, LLCFeb 28, 2019
Thank you very much for choosing One Reverse Mortgage! We're happy to answer all of your questions and keep you up to speed throughout the process. Thank you for your review.
Mr.K
Everyone I worked with from One Reverse was knowledgeable, informative, courteous, and professional. They answered every question.Highest grades to all.
Reply from One Reverse Mortgage, LLCFeb 28, 2019
That's great to hear! We're always happy to provide our clients with the best possible service. Thank you for your review.
Debbie M.
Absolutely awesome ! This was a process to go through but we cannot say enough good about Michael O'Leary & Jonathan Lagade at ORM and the service they provided us. We were hand held through the process and they both stayed in touch providing us with updates continually. They are both awesome and I would certainly recommend ORM to anyone who is considering this. It is certainly something that can assist senior citizens who have mortgages but wish to live a little and enjoy life while they can.
Reply from One Reverse Mortgage, LLCFeb 28, 2019
Thank you for your review, Debbie! We're glad that Michael and Jonathan did such a great job. Thanks again for your review and recommendation.
John B.
I would recommend One Reverse Mortgage, LLC without reservation to family and friends.
Reply from One Reverse Mortgage, LLCFeb 28, 2019
Thank you very much for your recommendation, John! We are happy to do whatever we can to help others as well.
