Excellent
Based on 614 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
When choosing a lender, it’s important to work with the best! Founded in 2001, our company has grown to become the largest retail reverse mortgage lender in America*.It’s also important to work with a lender that has credentials. One Reverse Mortgage is approved by the U.S. Department of Housing and Urban Development (HUD) and our loan program is insured by the Federal Housing Administration (FHA). Companies approved by both the FHA and HUD must follow strict guidelines that help protect consumers.We also have an A+ rating with the Better Business Bureau and are a member of the National Reverse Mortgage Lenders Association (NRMLA).BlogAbout UsWhere We LendContact Us
One Reverse Mortgage, LLC (onereversemortgage.com) has 614 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
614 approved reviews, newest moderated first
Randall F.
Everything has gone smooth and easy. Everyone involved have been professional and helpful
Reply from One Reverse Mortgage, LLCJun 13, 2018
Thank you so much for your review! We are happy to have provided great service.
David B.
We dealt with Reese Marard for this loan. The entire process was handled very professionally. I would highly recommend both Reese and the entire One Reverse team to anyone looking to go down this road
Reply from One Reverse Mortgage, LLCJun 13, 2018
Thank you for the kind review and recommendation! We are happy that Reese was professional and provided a great client experience.
Joan M.
Great service. Very timely,knowledgeable and helpful.
Reply from One Reverse Mortgage, LLCJun 14, 2018
Thank you for sharing your review!
THOMAS C.
Kevin Holland was very patient with our time constraints and always available with knowledgeable answers for our questions.
Reply from One Reverse Mortgage, LLCJun 5, 2018
Thank you for sharing your experience. We are glad to hear Kevin provided great service!
Robert S.
All of the people that I have been in contact with have been very friendly and helpful!
Reply from One Reverse Mortgage, LLCJun 5, 2018
Thank you for the kind review! We love to hear that our team members are providing a great client experience.
Penelope B.
Explained every step in detail. Felt comfortable with the process.
Reply from One Reverse Mortgage, LLCJun 4, 2018
Thank you for your review!
Stephen B, Seekonk, M.
Completely satisfied with my experience in obtaining my reverse mortgage. My initial representative Dan R. was excellent and explained everything properly in a way I could understand. He was also efficient in all the followups and it was evident he had a very good knowledge of his product. My 2nd representative Dan M. was equally informative and his followup was also timely and prompt. All in all a great experience! Thank you.
Reply from One Reverse Mortgage, LLCMay 30, 2018
Thank you for sharing your experience! We are happy to hear our team members provided great service.
patricia G.
Have had good luck but sometimes they call and i am not available and all there is a phone number appearing on my phone and no name or call back numbers so i do t know who from the company has called because i have worth with several people. I have to call the main. Switchboard to find out who called
Reply from One Reverse Mortgage, LLCMay 29, 2018
Thank you for sharing your experience. We will be sure to use this review to better the client experience moving forward. We hope you are enjoying your loan.
