Daphne E.
Great experience
Great experience
Reply from OneUnited BankSep 5, 2024
We're so glad you had a positive experience. We're dedicated to providing excellent service!

Great
Based on 706 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
OneUnited Bank is America’s largest Black-owned FDIC-insured bank. The bank is nationally noted for its use of state-of-the-art technology to create unique financial products that serve the needs of low-to-moderate income communities and historically underserved minority populations.At OneUnited, banking isn’t just a service, but a technology-driven, personalized experience to help you make informed financial decisions.Join the future of finance!The Financial Brand and American Banker featured OneUnited Bank for its innovative use of artificial intelligence and data aggregation technology to boost financial literacy, offer payday loan alternatives, improve users' financial health, and bridge nationwide economic and opportunity gaps. OneUnited Bank's national achievements have also recently been published in several publications, including Cheddar TV from the New York Stock Exchange (twice), CNN, Forbes, Fortune Magazine, CNBC’s “Squawk on the Street”, and Bloomberg.CNBC recently produced a documentary showcasing OneUnited Bank’s impact on historically underrepresented minority populations. The full episode can be viewed here.OneUnited Bank is certified by the U.S. Department of Treasury as a Community Development Financial Institution (CDFI).. This past year, we received the U.S. Department of Treasury's Bank Enterprise Award for Community Development and have been honored on eleven previous occasions.OneUnited Bank recently received the prestigious, first-annual Talent Maximization Award for Community Financial Literacy Innovation at the Investment Diversity Advisory Council (iDAC) Global Finance Summit 2024. This award recognizes OneUnited's pioneering use of technology to empower individuals from low-to-moderate income communities and historically underserved minority populations to make better financial decisions.For more than 50 years we’ve been focused on fostering better financial wellness for the communities we serve. This clarity of vision and mission is re
OneUnited Bank (oneunited.com) has 706 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
706 approved reviews, newest moderated first
Daphne E.
Great experience
Reply from OneUnited BankSep 5, 2024
We're so glad you had a positive experience. We're dedicated to providing excellent service!
Micheal C.
The professionalism...
Reply from OneUnited BankSep 3, 2024
Thank you for acknowledging our commitment to professionalism! We strive to provide excellent service to all our customers.
Herb F.
they were very easy to open up an account. they have many possibilities and options. may become my personal and favorite bank to use to make financial transactions.
Reply from OneUnited BankSep 3, 2024
Thank you for your kind review! We're thrilled to hear that you found opening an account with OneUnited Bank easy and that you appreciate the range of options we offer.
Andre R.
Going on 2 years strong as an happy account holder.
Reply from OneUnited BankAug 28, 2024
We're thrilled to hear you've been a happy OneUnited Bank customer for the past two years. It's wonderful to know we're meeting your banking needs and exceeding your expectations. We're always striving to provide exceptional service, and your feedback helps us continue to do so.
Chas G.
The reps were very nice, friendly and knowledgeable. It’s always a pleasure when I call to get help.
Reply from OneUnited BankAug 23, 2024
We strive to provide our customers with excellent service and appreciate you recognizing our team's friendliness and expertise!
Gale G.
The rep was VERY helpful. She was also very friendly.
Reply from OneUnited BankAug 23, 2024
We're thrilled to hear that you had a positive experience with our representative. We appreciate you taking the time to share your feedback, and we'll be sure to pass your compliments along to our team!
Brigitte J.
What made my experience so great was the easy online enrollment process; even for a technical challenged person like myself. Everything was effortless, quick and easy!
Reply from OneUnited BankAug 23, 2024
We're so glad we could make the process effortless, quick, and easy for you. We appreciate your business and hope you continue to enjoy banking with OneUnited Bank!
YP
I had an awful experience. I submitted the application along with my deposit but have not heard back from anyone. Very disappointing! 😡
Reply from OneUnited BankAug 19, 2024
We appreciate your feedback and take all customer inquiries seriously. We will use your experince to improve our application process.