Excellent
Based on 326 reviews
Ontraport4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Enterprise-grade CRM, built for growing businesses.Ontraport fuels your marketing, sales and support in one place — without the complexity and high costs of traditional all-in-one platforms. Designed for growing businesses, Ontraport combines CRM, marketing automation, payments, email and SMS marketing, forms, landing pages, and memberships in a single connected platform. Any business process. Any customer experience. Anything you envision — it's possible with Ontraport. Your team has its own way of operating, and Ontraport gives you the freedom to create systems your way without code or complex integrations. Start with a template or customize from scratch to build exactly what your business needs. Start your free trial Book a discovery call Visit our site
Ontraport (ontraport.com) has 326 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
326 approved reviews, newest moderated first
Leonie G.
Ontraport is awesome. They have the best support ever. Super personal and actually CARE about their customers. Always available on chat when I need them. Have never had an issues. So happy I went with them!!!
Reply from OntraportFeb 25, 2022
Great to have you in the OP community, Leonie. Thanks for this review. :)
Lydia K.
Always speedy, consistent and reliable help! Customer support is great!
Reply from OntraportFeb 25, 2022
Thanks for taking the time to leave this review, Lydia. :)
Victor A.
Very powerful software and a great team of people there to back you up when you need it most.
Reply from OntraportFeb 25, 2022
Thanks for saying so and for taking the time to share your experience, Victor!
Sterling J.
Ontraport has HANDS DOWN the best customer service of any tech company I've ever interacted with. At any time, if I'm stuck or have a question, a real person takes the time to help me. It's absolutely amazing!
Reply from OntraportFeb 25, 2022
Happy to hear you've gotten the support you need, Sterling. Thanks for the five stars!
Rob
Ontraport support is fantastic. They are knowledgeable, quick to respond and Amazing at solving problems!
Reply from OntraportFeb 18, 2022
Thanks for saying so and for taking the time to leave your feedback, Rob!
Tricia
I was trying to figure out on how to maintain an HTML format to send out as an email . It sounds easy but I was trying for quite some time until I asked Chase from Ontraport. He showed me the step by step process on how to do it. I am thankful on how he is so patient with me. Thank you Chase! :)
Reply from OntraportFeb 18, 2022
Glad to hear it! Thanks for sharing your experience, Tricia.
Liz C.
Ok, up until now I have not considered myself tech savvy at all. I signed up for a program to help empower myself with my online business management and marketing, and they recommended Ontraport. I was VERY nervous. Yet I find I am learning and understanding Ontraport with much more ease than any other email or web based platform I have used. But the icing on the cake is the Live Chat Support. Anytime I have a difficulty, I go in there. Someone is always available to help within minutes. They explain things well, and even send links to custom made in the moment videos to show me where to click and what to change. In doing things this way, I am even more empowered because I'm learning within the system. And their kind and speedy responses relieve frustration and keep me in motion. When a challenge is too big or needs more attention, they move to email support to spend more time and dig into things. Which has also been fantastic. What I'm most impressed with is the speed at which many support techs are able to figure out what I've done or missed, and then show me how to correct it. And if I don't understand, they are kind and considerate in responding. LOVE LOVE LOVE Ontraport support. I am so grateful. I highly recommend this service.
Reply from OntraportFeb 18, 2022
We're crying happy tears at this amazing review. 😭 We hope to empower more non tech savvy business owners/leaders just like you! So happy your nerves have been eased and you've gotten the support you need to get up and running on the app. Thanks for taking the time to leave this detailed review, Liz!
Cheryl H.
The support team at Ontraport is ah-maz-ing. They are incredibly quick in response, offer suggestions to meet goals...customer satisfaction is clearly a value that is high to them and as a customer---I truly appreciate it!
Reply from OntraportFeb 18, 2022
Our goal is to create remarkable experiences for our community so we're happy to hear that you've felt that in our support efforts. Thanks for taking the time to share your feedback, Cheryl!
